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IT Management + Service News Videos Expert Opinions

NEWS
Infovista works with Rakuten Mobile

Strategic radio planning delivered as microservices pave the way for future network automation solutions.

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NEWS
Digital.ai and BMC collaborate

Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change management and service desk analytics solution for customers of the BMC Helix ITSM solution.

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NEWS
What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry predictions for 2021 and beyond.

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NEWS
Research shows surge in IT support requests will prompt service desk investment

Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT, HR and Finance solutions, has revealed how IT support services have coped since the start of the lockdown period.

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NEWS
TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...

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NEWS
Apptio integrates with New Relic

Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...

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NEWS
IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...

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NEWS
Tampa General Hospital uses BMC Automated Data Solution

BMC's Control-M helps Tampa General automate data processes for enhanced health care and...

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NEWS
ITV keeps Brits entertained during lockdown with Freshworks

Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...

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NEWS
Database performance monitoring release

SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its...

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NEWS
Cloud management additions

Wireless intrusion protection, guest access, location services, IoT management, and compliance apps...

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NEWS
Delivering new levels of business agility and resilience

The Now Platform Paris release accelerates digital transformation, helping to connect teams,...

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NEWS
HMRC and Fujitsu announce two-year workplace services agreement

HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...

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NEWS
Thy-Mors Energi Elnet increases data quality and professionalises its IT system

The Danish electric utility distribution company Thy-Mors Energi Elnet has received great help from...

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NEWS
Acquisition accelerates industrial digital transformation

AVEVA, a global leader in industrial software, and OSIsoft, a global leader in real-time industrial...

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Videos

Super-grid transformers create closed distribution network at Wustermark Campus

Mike Golding, SVP of Construction at VIRTUS Data Centres, discusses the successful delivery and installation of two 185MVA super-grid transformers at its Wustermark Campus in Berlin/Brandenburg. From the 380kV...

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

Reducing tool sprawl in IT operations with unified visibility and autonomous patching

Jon North, Area VP, Enterprise Architecture and Partner Enablement at NinjaOne, discusses how organisations are moving away from fragmented toolsets toward consolidated IT operations platforms. He explores the...

Expert Opinions

Why software quality needs to be a board-level responsibility

By Carl Andrews, CEO, Original Software

From Productivity Layer to Enterprise Infrastructure: The Systemic Impact of AI on Work

By Youssef Shehab, Head of Architecture at POWWR

Before MSPs Adopt AI, They Need a Thesis

By Adam Winston, Vice President of Endpoint Security & MDR, WatchGuard

Unlocking the goldmine of conversational data

By Amitabh Misra, Chief Technology Officer, Sprinklr.

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