NEWS

ServiceNow and SoftwareOne form strategic partnership

Strategic collaboration combines ServiceNow’s leading AI and workflow automation capabilities and SoftwareOne’s licensing consultancy to optimise and de-risk IT investments, and accelerate digital transformation.

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NEWS

DocuWare Introduces Intelligent Document Processing (DocuWare IDP)

Beacon, NY, Dec 20, 2024– DocuWare unveils its AI-powered Intelligent Document Processing (DocuWare IDP), bringing about unprecedented improvements and accuracy in how data is extracted, interpreted and classified from even the most complex documents. DocuWare IDP is also available as a standalone product and the company is excited to offer it to a wider customer base across new market segments.

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NEWS

Puppet by Perforce: Here’s why nobody’s really ready for NIS2

Despite being published in late 2022 and coming into effect in January 2023, the second Network and Information Security Directive (NIS2) is taking the European Union by surprise. Weeks after the 17 October deadline, the majority of member states haven’t transposed it into their written laws — a necessary step for organisations in those countries to know the expectations and penalties. The story of NIS2 is, in some ways, the story of all compliance regulations – and in some ways, it’s...

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NEWS

Diversity in tech is on the up – but there’s still more to be done

Talent and training partner, mthree, which supports major global tech, banking, and business clients to build job-ready teams, has revealed the encouraging findings of its fourth annual Diversity in Tech research report.

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NEWS

The King’s Trust selects NinjaOne

Renowned non-profit transforms and simplifies its IT operations and efficiency with NinjaOne.

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NEWS

Automation, self-Service, and SLAs are keys to ITSM efficiency

Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for up-levelling ITSM.

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Refining network monitoring vital in optimising performance but cost issues remain.
Riverbed’s Alluvio Aternity Digital Experience Management solution has given Kent Community...
Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...
Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...
ServiceNow’s EU-centric service delivery offering will provide customers more flexibility to meet...
HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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