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IT Management + Service

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Why channel partners can’t afford to ignore first-party data

By Rishi Kapoor, Head of WW Partner Sales Engineering & Solutions: Technology & Innovation Partners at Alteryx

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BLOG

The AI Effect: How Data Proves a New Era of Efficiency in IT Service Management

By Krishna Sai, CTO at SolarWinds.

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BLOG

Reactive IT is Over: Why Predictive IT Management Is the Future

By Leigh-Ann Weatherley, Business Unit Director, Digital Platform Services at Sopra Steria

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BLOG

The Changing Face of Data Protection: Why Data Breach Monitoring Matters

By Martin Hodgson, Director of Sales EMEA at Paessler GmbH.

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BLOG

Strengthening critical infrastructure through continuous monitoring

Carlos Buenano, CTO for OT at Armis, outlines how cyber exposure management is reshaping protection strategies for remote and critical systems.

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VIDEO

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...

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Open source startup takes monitoring to new frontiers with superior scalability

VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role...

Dynatrace doubles the scalability of its Software Intelligence Platform

Support for 50k hosts and cross-cluster distributed tracing, analytics, and management deliver...

ServiceNow introduces ESG solution

Integrated environmental, social, and governance (ESG) solution combines the power of...

New NDR capabilities aim to improve cybersecurity

Trellix unveils innovations in cybersecurity, bolstering the convergence of OT-IT environments and...

Automation, analytics and multi-cloud 'advancements'

A10 Networks has introduced major advancements to its Thunder Application Delivery Controllers...

SolarWinds unveils enhancements to Channel Partner Program

SolarWinds updates Transform Partner Program, announces new tier qualifications and improved...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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