NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Videos

Michael Crabb, SVP Commercial, Last Energy, talks through the energy start-up’s micro-scale nuclear power plant - a central component of the company's 20 MW modular power plant, which can be developed within...
Mike Jauncey, Channel Director UK & Ireland, Megaport, explains how the company enables the building of secure, scalable, and agile networks in just a few clicks, with one smart and simple platform to manage...
Chris Coward, Director of Project Management, BCS, offers a refreshingly honest view of the ways in which AI is likely to impact the data centre industry over time. He shares some great insights as to how BCS...
Ian Kilpatrick, former EVP of Nuvias and the driving force behind the newly established Tech Channel Ambassadors, explains the thinking behind the organisation – a new Community Interest Company (CIC)...

News

The combined company will bring together two cybersecurity SIEM and UEBA innovation leaders with renowned and demonstrated track records in serving customers with effective threat detection, investigation, and...
New research from Digital Realty and Hewlett Packard Enterprise confirms a rise in the number of enterprises moving to a hybrid IT environment, but Ireland still trails global counterparts.
Smith joins as companies around the globe seek to move away from legacy analytics technology, embrace generative AI to transform BI, and spark their Data Renaissance.
Supermicro is addressing the most demanding requirements from customers who want to expand their AI and HPC capacities while reducing data centre power requirements. Supermicro delivers complete liquid-cooled...