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IT Management + Service Expert Opinions News Videos

NEWS
Let the games begin

Why IT Monitoring is set to emerge as a champion during this summer of sporting events. By Martin Hodgson, Director Northern Europe at Paessler GmbH.

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NEWS
Dousing the flames of the daily firefight: Bringing IT teams back to strategic direction

By Stuart Simmons, Regional Director, IT Services, Apogee Corporation.

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NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
Developing a DataOps culture? Focus on incentives

By Rytis Ulys, Analytics Team Lead at Oxylabs.

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MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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Embracing diversity and inclusion: a new dimension for leadership and management

BY by Morten Wierod, President Electrification ABB.

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How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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APM: The symbiotic relationship between network and end user experience

By Pavel Minarik, Vice President, Technology at Progress.

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What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Videos

Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from infrastructure management to high-value data and AI services. From...

Aprovis at DCW Asia - Part 3

DCW Asia 2025 - Part 3 of 3

Driving innovation in the energy resilience industry

Lenaik Andrieux, General Manager – Power Systems EMEA, India & Australia, Rehlko, explains how the acquisition of The Wilmott Group, a UK-based supplier of critical backup-power solutions, makes Rehlko one...

Aprovis at DCW Asia - Part 2

DCW Asia 2025 - Part 2 of 3

News

Unveiling the Real Impact of Generative AI in the Workplace

Despite significant investment in GenAI, employee engagement remains limited, spotlighting challenges in integration and adoption.

Gamma expands international Operator Connect for channel partners

Gamma is introducing Operator Connect capabilities in select European countries to expand reach and reduce complexity for the UK channel.

Taara launches Lightbridge Pro for wireless optical networking

Taara has introduced the Lightbridge Pro, a wireless optical networking product designed to deliver up to 20 Gbps speeds and high network availability.

Honeywell and TCS partner on AI-driven IT and OT integration

Honeywell partners with TCS to enhance AI-driven autonomous operations, leveraging IT and OT convergence for better efficiency and intelligence.

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