NEWS
Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

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NEWS
Atlassian Q&A: Inside the company’s vision for AI

In this Q&A, Jamil Valliani, Head of Product for AI at Atlassian, discusses the company’s approach to AI, the role of context in enterprise workflows, and how tools like Rovo and Teamwork Graph are evolving.

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NEWS
Atlassian Team '26: The growing role of context in AI-driven workflows

At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where...

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NEWS
Data Breach and Cyber-Attacks: A Matter of When and Not If

By Graham Jarvis, Freelance Business and Technology Journalist.

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NEWS
The 2026 Memory Crisis: Why Your IT Refresh Just Hit a Speed Bump

By Danny Kirby (Senior Account Director at Cameo Services) and Iain Burton (Strategic Account...

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NEWS
The sovereignty gap UK organisations can no longer afford to ignore

By Chris Carreiro, Chief Technology Officer, Park Place Technologies.

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NEWS
Why Digital Transformation Strategies Fail in Delivery - Not Design

By Arun Manoharan, Global Head of Strategy Enablement, UBDS Digital.

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Videos

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...
Brian Zahnstecher, Nyobolt’s Chief Power Architect, explains how the company is transforming critical industries with unprecedented uptime using its unique fast charge technology. By leveraging new...
In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...
CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

News

Tech Mahindra partners with Microsoft to introduce a solution aiding telecom operators in network modernisation and 5G monetisation.
Pure DC and SEGRO join forces on a landmark data centre project in Paris, advancing their European strategy.
Michael Woods joins Cornerstone as General Counsel, bringing legal and governance expertise to guide the organisation's objectives and compliance efforts.
In the UK, seasoned tech professionals are weaving AI into their skillset, ensuring they keep pace with technological developments.