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IT Management + Service Expert Opinions News Videos

NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Applied Observability – the ‘must haves’ for your analytics engine

By Steve Wilcockson, Data Science Lead at KX.

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The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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NEWS
Taking the pain away from data centre admins

By Felix Berndt, Business Development Manager IIoT and Data Centers at Paessler AG.

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Finding the right fit: how to select monitoring solutions for your hybrid or cloud-based applications and infrastructure

By Martin Hodgson, Regional Manager, Northern Europe, at Paessler AG.

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How Tool Hopping Holds Back Security Workflows

By Joe Partlow, CTO at ReliaQuest.

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Getting your app portfolio in shape: Why observability is essential for running modern apps

By Marc Zottner, Global Application Modernisation Lead, VMware.

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Boosting value of DataOps through enhanced monitoring

By Thibaut Gourdel, Technical Product Marketing Manager, Talend.

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Four ways superautomation is boosting ITSM

By Linda King, Chief-Go-To-Market Officer, Cloudsoft.

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Overcoming IT Complexity With Full-Stack Observability

By Thomas LaRock, Head Geek, SolarWinds

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Videos

Delivering sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...

From compliance to competitive advantage: the AI governance and cyber risk opportunity for MSPs

In this in-depth conversation, Roy Azoulay, Co-founder and CIO of Cynomi, and Phil Bindley, Field CISO at Intercity Technology, explore how MSPs and MSSPs can turn regulatory compliance, AI governance, and...

AI - is it time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

From SLAs to XLAs: why outcomes will define the next era of connectivity

In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what it means for MSPs delivering managed connectivity. He...

News

AI vs. human: assessing cybersecurity performance

Hack The Box’s report examines the impact of AI on cybersecurity task performance, analysing productivity changes and performance differences across experience levels.

AI adoption: balancing innovation and governance in the UK

Logicalis' annual report highlights the ascent of AI in organisations, underlining the need for robust governance frameworks to align with technological advancements.

Elevate showcases infrastructure developments at Data Centre World London 2026

Mayflex will present updates to its Elevate infrastructure platform at Data Centre World London 2026, highlighting new solutions designed to support high-density data centre environments and evolving...

Telecoms and AI: a people-first approach

Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first approach to AI to mitigate employee concerns and embrace opportunities.

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