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IT Management + Service Expert Opinions News Videos

NEWS
Dousing the flames of the daily firefight: Bringing IT teams back to strategic direction

By Stuart Simmons, Regional Director, IT Services, Apogee Corporation.

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NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
Developing a DataOps culture? Focus on incentives

By Rytis Ulys, Analytics Team Lead at Oxylabs.

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NEWS
MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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Embracing diversity and inclusion: a new dimension for leadership and management

BY by Morten Wierod, President Electrification ABB.

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How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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NEWS
APM: The symbiotic relationship between network and end user experience

By Pavel Minarik, Vice President, Technology at Progress.

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What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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NEWS
Applied Observability – the ‘must haves’ for your analytics engine

By Steve Wilcockson, Data Science Lead at KX.

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Videos

Interview with Airsys at DCW 2026

Data Centre World 2026

It’s HAMR time for Seagate’s Mozaic™ 4+ platform

Jason Feist, Seagate SVP, Go-to-Market, discusses Seagate Technology’s next-generation Mozaic™ 4+ platform, said to be the industry’s only heat-assisted magnetic recording (HAMR)–based storage platform...

Bringing order to network security in a multi-cloud era

In this interview, Gal Yosef, Director of Solution Engineering at AlgoSec, discusses how AI is reshaping both cyber threats and defences, and why visibility, policy enforcement and operational discipline are...

Quantum data centres set to complement classical computing

Matthew Martin, Managing Director of Quantum Design Oxford, discusses the critical role that quantum data centres will play in advancing the deployment of quantum technologies. He explains how quantum data...

News

GCRE to develop renewable energy and data centre in South Wales

GCRE invites partners to develop renewable energy and data centre infrastructure at its South Wales site alongside its rail innovation project.

Vertiv enhanced manufacturing with expansion in the Americas

Vertiv announces the expansion of four manufacturing facilities in the Americas to increase production capacity for infrastructure solutions, power management, and integrated cabinets supporting data centre...

Keepit report reveals state of SaaS recovery readiness

The Keepit Annual Data Report 2026 shows varying disaster recovery maturity across organisations and highlights the importance of structured testing.

Centrica and Ceres announce clean energy collaboration

Centrica and Ceres Power have announced a collaboration focused on developing on-site power solutions for industrial and commercial customers in the UK and Europe.

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