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IT Management + Service Expert Opinions News Videos

NEWS
Why channel partners can’t afford to ignore first-party data

By Rishi Kapoor, Head of WW Partner Sales Engineering & Solutions: Technology & Innovation Partners at Alteryx

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NEWS
The AI Effect: How Data Proves a New Era of Efficiency in IT Service Management

By Krishna Sai, CTO at SolarWinds.

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NEWS
Reactive IT is Over: Why Predictive IT Management Is the Future

By Leigh-Ann Weatherley, Business Unit Director, Digital Platform Services at Sopra Steria

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NEWS
The Changing Face of Data Protection: Why Data Breach Monitoring Matters

By Martin Hodgson, Director of Sales EMEA at Paessler GmbH.

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NEWS
Strengthening critical infrastructure through continuous monitoring

Carlos Buenano, CTO for OT at Armis, outlines how cyber exposure management is reshaping protection...

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NEWS
ServiceNow teams up with Ferrari Hypercar to boost real-time race operations

As Official Partner of the Ferrari Hypercar team, ServiceNow’s AI Platform powers Ferrari’s...

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NEWS
From vision to impact: How women are transforming the technology industry for International Women in Engineering Day

International Women in Engineering Day provides an opportunity to celebrate the women driving...

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NEWS
Why effective visibility in the cloud is critical: and how to get there

By Cary Wright, VP of Product Management, Endace.

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NEWS
Businesses need modern observability techniques to secure their on-premises applications

By Gregg Ostrowski, CTO Advisor, Cisco Observability.

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NEWS
Let the games begin

Why IT Monitoring is set to emerge as a champion during this summer of sporting events. By Martin...

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NEWS
Dousing the flames of the daily firefight: Bringing IT teams back to strategic direction

By Stuart Simmons, Regional Director, IT Services, Apogee Corporation.

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NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than...

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Videos

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

AI drives edge infrastructure demand

Dame Dawn Childs, the new CEO of nLighten, shares her excitement at joining the team at nLighten at such a pivotal time for both the company and the broader digital infrastructure sector. She sees a major...

Closing the visibility gap in modern MSP cybersecurity

Kristian Wright, Co-Founder and CEO at enhanced.io, discusses why MSPs must move beyond traditional endpoint security and embrace a unified approach across endpoint, network, cloud, identity, and IoT...

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

News

DigiCert launches Quantum Central for post-quantum cryptography readiness

DigiCert introduces a revolutionary tool to help organisations gear up for the quantum future with its Quantum Central solution.

UK tech professionals embrace AI to elevate learning

In the UK, seasoned tech professionals are weaving AI into their skillset, ensuring they keep pace with technological developments.

Enhancing telecom: Tech Mahindra and Microsoft collaborate on Network Digital Twin solution

Tech Mahindra partners with Microsoft to introduce a solution aiding telecom operators in network modernisation and 5G monetisation.

Percona and HexaCluster Collaborate on Open Source Initiatives

Percona partners with HexaCluster to offer seamless migration from proprietary databases to open source solutions, helping ease renewal pricing and vendor lock-in challenges.

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