Expert Opinions | Digitalisation World

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

Grid-to-chip approach helps improve data centre performance and sustainability

Nicolas Champagne, Global Market Manager of batteries and data centres at Arkema, highlights the importance of the raw materials and solutions designed to meet the challenges of high-power density, continuous...

AI continues to shape data centre design and operations innovation - Part 3: Future & innovation

Stefano Mozzato Vice President of Marketing, EMEA, discusses the findings of the Vertiv Frontier report, which details the technology trends driving current and future innovation, from powering up for AI, to...

AI continues to shape data centre design and operations innovation - Part 1: AI impact

News

Enhancing telecom: Tech Mahindra and Microsoft collaborate on Network Digital Twin solution

Tech Mahindra partners with Microsoft to introduce a solution aiding telecom operators in network modernisation and 5G monetisation.

Percona and HexaCluster Collaborate on Open Source Initiatives

Percona partners with HexaCluster to offer seamless migration from proprietary databases to open source solutions, helping ease renewal pricing and vendor lock-in challenges.

Enhancing emergency connectivity: Contrivian's Horizon Plus

Contrivian extends its reach with the Horizon Plus, enhancing connectivity for field teams, emergency responders, and remote operations.

Exclusive Networks and Docker form partnership in UK and Ireland

Exclusive Networks and Docker announce a UK and Ireland partnership to enhance container platform distribution.

IT Management + Service Expert Opinions News Videos

Why channel partners can’t afford to ignore first-party data

The AI Effect: How Data Proves a New Era of Efficiency in IT Service Management

Reactive IT is Over: Why Predictive IT Management Is the Future

The Changing Face of Data Protection: Why Data Breach Monitoring Matters

Strengthening critical infrastructure through continuous monitoring

ServiceNow teams up with Ferrari Hypercar to boost real-time race operations

From vision to impact: How women are transforming the technology industry for International Women in Engineering Day

Why effective visibility in the cloud is critical: and how to get there

Businesses need modern observability techniques to secure their on-premises applications

Let the games begin

Dousing the flames of the daily firefight: Bringing IT teams back to strategic direction

Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Videos

What happens when service desk support becomes AI-assisted in real time