NEWS

Thrive unveils advanced network detection and response service

Thrive launches its new NDR service to bolster business cybersecurity, promising quicker threat detection and response.

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NEWS

The importance of independent SaaS data protection

Keepit's survey highlights the risks of relying solely on native SaaS backups, underscoring the need for independent, immutable solutions.

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NEWS

Navigating the future: Hosted private cloud in financial services

Financial institutions benefit from hosted private cloud solutions, balancing modernisation with security and compliance for a hybrid future.

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NEWS

Progress software unveils MarkLogic Server 12 with Advanced RAG and Semantic Search

Progress Software launches MarkLogic Server 12, enhancing generative AI with groundbreaking semantic and RAG capabilities.

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NEWS

CrowdStrike launches comprehensive Falcon next-gen identity security

CrowdStrike unveils its latest identity security solution, designed to protect the full hybrid identity lifecycle across varied environments, seamlessly integrating without delays.

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VIDEO

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...

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Global technology distributor will supply Extreme Networks’ cloud networking management solution...
Latest funding round led by Top Tier Ventures with strategic investment from Western Digital...
Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...
With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and...
Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside...
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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