Ayelet Elstein, VP EMEA at Lakeside Software, positions the Digital Employee Experience (DEX) within the wider context of the customer experience (CX), emphasising the critical importance of data as a prerequisite for any company-wide approach to improving and optimising end-to-end hybrid IT infrastructure performance and the resulting business benefits.
Joe Baguley, CTO, EMEA at VMware, discusses the recent Innovation-Execution report, which identifies the challenges and opportunities around successful innovation implementation - with the importance of better data use the key takeaway.
Kinesh Patel, the Chief Technology Officer and Co-Founder of SevenRooms., explains how a combination of data, personalisation and automation is providing a digital dividend for the restaurant and wider hospitality sector as it seeks to optimise both the customer experience and post-pandemic flexibility and profitability.
Or Lenchner, CEO, Bright Data, discusses the growing importance of ESG data, outlining the challenges of accessing, collecting, collating and analysing the many available data sources, and suggesting that improved government guidance and regulation is the way forward, along with the right analytics solution.
Conference Chair Ian Luckett outlines the content of the second virtual SDC Channel Summit event, taking place 10-11 May. A mixture of keynote presentations, roundtables and panel discussions promise to produce plenty of valuable insights for Channel companies dealing with the challenges and opportunities of digital transformation.
Michael O’Hara, Group Managing Director of DataSolutions, a distributor of transformational IT solutions, talks through the results of the company’s Channel sustainability stock-take survey, revealing how companies are losing out on contracts if they can’t demonstrate their environmental credentials, how the Channel is beginning to address its sustainability responsibilities and highlights the success of DataSolutions’ Techies Go Green initiative.
Sudheer Matta, Vice President Product Management AI Driven Enterprise, Juniper Networks, shares some insights from the company’s recent virtual summit – Driven By Experience. A key theme was the importance of using a combination of data and AI, including AIOps, to help improve network resilience, reliability, security and, ultimately, performance.
Phil Alsop, Editor of Digitalisation World talks 400G technology and use cases with Ray Hagen - Global Product Line Manager, and Jon Eikel, Chief Strategy Officer, both with ProLabs.
The conversation offers some great guidance on how to build out 400G infrastructure, the industry and applications where it is set to make a difference, and ends with a look to the future – 800G networks and beyond!
DW talks to Pulse Secure’s Chief Marketing Officer, Scott Gordon, about the company’s Pulse Zero Trust Access (PZTA) solution, finding out more about the solution’s components and how it works in practice, before discussing Zero Trust as a concept in more detail.
DW talks to Pulse Secure’s Chief Marketing Officer, Scott Gordon, about the company’s Pulse Zero Trust Access (PZTA) solution, focusing on how it helps organisations simplify access management and address hybrid workplace security issues.
Philip Alsop, editor of Digitalisation World and Data Centre Solutions, talks to Jennifer Deutsch, Chief Marketing Officer at Park Place Technologies, focusing on the company’s evolution from third party maintenance to a broader Discover, Monitoring, Support and Optimise (DMSO) approach when it comes to data centre infrastructure.
Cisco AppDynamics has launched new AppDynamics Cloud capabilities that allow organizations to achieve observability over cloud-native applications correlated to business context across the entire IT estate.
Gigamon, the leading deep observability company, has welcomed Jon Kane as Channel & Alliances Director EMEA. The appointment is a key strategic hire as the organisation continues to help channel partners enhance customers’ security posture with deep observability and solutions that will accelerate digital transformation initiatives, generate ROI, provide solution flexibility and visibility enhancements.
The retail sector is just emerging from the backdrop of intense pandemic-induced digitisation, only to find itself in an environment with many more external pressures – from the tech talent shortage to outstanding technical debt and supply chain pressures. Here, Neil Holden, Chief Information Officer, Halfords, reflects on the lessons Halfords has learned even before the pandemic, and offers some best practice advice to CIOs and CTOs as they plan and execute digitisation strategies in the current retail industry landscape.