NEWS
ScienceLogic expands reach to South Africa amid demand for AIOps

ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services channel.

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NEWS
Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

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NEWS
BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS
Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS
Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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NEWS
LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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NEWS
Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue detection, response, and resolution time for 400-server environment.

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NEWS
Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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NEWS
Apptio improves technology investment decision-making

Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and agile planning enable better technology investment decisions.

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NEWS
Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit remains the primary source of disruption.

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NEWS
Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

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NEWS
Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up time lost to common IT queries.

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NEWS
BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.

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NEWS
Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work era.

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NEWS
Majority of CIOs want to replace current technology

Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside their traditional technology purview, such as business model transformation, corporate strategy, and sustainability.

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Videos

Tim Richards, the new Hoptroff CEO, talks through the opportunities to grow the business as it continues to provide timestamping and synchronised time technology solutions for its core financial market, alongside significant growth in a whole series of automation applications – driverless cars, 5G-enabled and smart cities to name but a few – where accurate time is crucial.
Mike McAdam, Data Centre Director EMEA, and Simon Prichard, Product Strategy Manager, both at Mitsubishi Electric Europe, explain how real-time data visualisation and smart insights can help to optimise data centre power and cooling infrastructure, before discussing the wider sustainability challenges and opportunities facing the industry into the future. They also share the company’s plans to leverage its critical infrastructure expertise to expand its presence within the data centre sector.
Richard Hoptroff, Founder and CTO (Chief Time Officer) of Hoptroff, discusses the importance of developing the accurate time solutions on which more and more digital applications rely. The company’s pedigree in the financial sector means it is well placed to meet this demand across many industry sectors, including IoT, aerospace, defence, media, autonomous vehicles and smart cities.
Neil Cornish, Ecosystem Development Manager at Tech Data UK, discusses the collaboration between the UK Fashion & Textile Association, IBM, the Future Fashion Factory and Tech Data UK, to develop a new technology platform designed to help drive both sustainability and profitability within the fashion supply chain.

Expert Opinions

By Andrew Weaver, Lead Specialist Solutions Architect, Databricks
Cloud computing gets headlines every day, with predictions about the percent of workloads moving to large public cloud providers. While there is some momentum in the IT industry to move to public cloud environments, this choice is not automatic. Several decisions must be looked at closely before moving critical workloads to a public cloud provider. Different computing environments serve different needs of IT organisations, and one environment is not ideal for every enterprise.
By Helena Schwenk, VP, Chief Data and Analytics Office at Exasol
By Brooke Frischemeier, Sr Director of Product Management at Robin.io