NEWS
Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up time lost to common IT queries.

Read More
NEWS
BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.

Read More
NEWS
Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work era.

Read More
NEWS
Majority of CIOs want to replace current technology

Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside their traditional technology purview, such as business model transformation, corporate strategy, and sustainability.

Read More
NEWS
Park Place Technologies launches Entuity v20.0

Upgraded on-prem solution features a streamlined user interface, server and storage management capabilities, and 90% noise reduction for customers.

Read More
NEWS
New Relic launches Service Level Management

New Relic’s service level management experience helps developers, operators and executives monitor uptime and reliability of all their software systems with one-click SLO and SLI setup, powerful recommendations, unified health reports and alerts for no additional cost.

Read More
NEWS
USU to equip BWI and German Federal Armed Forces with central IT service management platform

Extensive, long-term framework agreement with eight-figure total volume.

Read More
NEWS
Park Place Technologies acquires Reliant Technology

Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and hardware provider based in Atlanta, Georgia. The acquisition will provide more products and services to Reliant Technology’s large client base.

Read More
NEWS
Delivering on multicloud observability

New coverage for Microsoft Azure and Google Cloud functions, in addition to existing coverage for AWS Lambda, bring AI and automation to modern cloud environments at scale.

Read More
NEWS
Service leadership, a ConnectWise Solution, and sea-level operations, a Pax8 company, expand partnership to support MSP growth

Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading education firm that provides world-class coaching, education, and resources, and a Pax8 company, to offer Service Leadership-certified business coaching to help ConnectWise partners mature and grow their businesses.

Read More
NEWS
Park Place Technologies acquires Storfirst Software

Park Place Technologies has strengthened its software portfolio with the purchase of Congruity360’s Storfirst software platform. Storfirst is the industry’s most secure, OEM- and platform-agnostic (cloud, hybrid cloud and on-prem) file system migration and information management software. Storfirst allows customers to manage the movement of their data from production servers to disaster recovery servers, on-prem and to the cloud; the software enables customers to control the movement of all file data.

Read More
NEWS
Skills in the spotlight

Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for addressing skills gaps, hybrid learning, and the war for talent.

Read More
NEWS
Maidstone Hospital selects ANT Telecom to protect critical equipment

Automated IOT monitoring tech ensures critical equipment uptime and HACCP regulatory compliance.

Read More
NEWS
Asda continues its retail tech transformation for customers using ServiceNow

Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve internal processes, driving a positive impact for its 18 million weekly shoppers.

Read More

Videos

Marc Garner, VP, Schneider Electric UK and Ireland, outlines the features and benefits of the recently launched Easy Modular All-in-One Data Center, before discussing the growing applications for modular data centres – not least the edge computing market.
Richard Hoptroff, Founder and CTO (Chief Time Officer) of Hoptroff, discusses the importance of developing the accurate time solutions on which more and more digital applications rely. The company’s pedigree in the financial sector means it is well placed to meet this demand across many industry sectors, including IoT, aerospace, defence, media, autonomous vehicles and smart cities.
Retrospect has been very busy in recent weeks, launching Retrospect Cloud Storage, Retrospect Backup 19 and Retrospect Virtual 2022. JG Heithcock, General Manager at Retrospect, talks us through these new storage solutions and the pain points they will help to address.
Stéphane Estevez, EMEA Director of Product Marketing, Observability & IT Markets at Splunk, discusses the findings of the company’s ‘State of Observability 2022’ report. He outlines the three different stages of the observability journey, the main reasons why organisations adopt observability solutions and the main benefits of doing so. He ends up with some key observability recommendations.

Expert Opinions

By  Aaron Harris, Chief Technology Officer at Sage
Under pressure from big merchants and watchful regulators, the two mega app stores Apple and Google made concessions last year that gave merchants monetisation options outside of their stores. For example, in June 2020, the European Commission opened an anti-trust investigation to “assess whether Apple's rules for app developers on the distribution of apps via the App Store violate EU competition rules.”
By Anthony Lamoureux, CEO of Velocity Smart, a global provider of smart locker solutions
By Richard Melick, Director, Product Marketing for Endpoint Security at Zimperium.