NEWS
ServiceNow makes multimillion euro investment in EU services

ServiceNow’s EU-centric service delivery offering will provide customers more flexibility to meet compliance obligations through its fully EU-based cloud solution.

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NEWS
Rackspace Technology introduces Rackspace DataOps

Offering expands on recently launched Rackspace Elastic Engineering by leveraging the power of agile methods to deliver business breakthroughs.

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NEWS
Orbus Software enhances integration with ServiceNow Platform

Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.

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NEWS
Zscaler and ServiceNow integrate

Zscaler has announced new integrations with ServiceNow, enabling advanced visibility, access control, and data security for optimised cloud data protection and security incident response. These enhancements allow customers to further benefit from their zero trust architectures by gaining complete control of sensitive cloud-based data and fast threat detection and response as they accelerate their secure digital transformation journey.

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NEWS
Snow Software and BMC expand partnership

Together the companies will support IT leaders with digital transformation and hybrid work initiatives.

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Opengear introduces next evolution of Lighthouse Software

Robust new offerings of award-winning Lighthouse software give enterprises full visibility and future-proof management capabilities across entire networks.

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Extreme introduces cloud-native network visibility platform

Extreme Network has ntroduced the Extreme 9000 series, featuring the Extreme 9920 intelligent network visibility platform.

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Paessler partners with Rhebo

Paessler AG announces a partnership with Rhebo to provide joint customers with all-round monitoring of their IT and OT environments.

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Daimler opts for Software AG IT management solution

The German auto maker is driving its digital transformation with the help of Software AG.

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Multi cloud made easier

New solutions deliver enhanced data protection capabilities to secure sensitive data across major cloud hyperscalers including Google Cloud, Microsoft Azure and Amazon Web Services.

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NEWS
ServiceNow to acquire Lightstep

Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven, action‑oriented workflows.

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Transforming IT Service and Asset Management?

Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal issues in real-time for contextual, personalised employee experiences in the Everywhere Workplace.

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NEWS
ManageEngine launches RMM Central

ManageEngine has launched RMM Central, a new unified remote monitoring and management solution for managed service providers (MSPs).

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NEWS
Delivering data centre innovation

Pluribus Networks has introduced release 6.1 of its Linux Netvisor® ONE network operating system (OS).

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NEWS
ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to the demands of their employees, especially when it comes to service issues. Historically, using multiple agents across departments has made is difficult for service and operations teams to access the information they need to resolve employee incidents and requests seamlessly.

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Videos

Christoph Berentzen, Divisional Head API & Open Banking at Commerzbank, provides a fascinating insight into the organisation’s decision to move away from the traditional IT approach of batch processes, file transfers and the like to an API-powered architecture as a crucial part of its digital transformation roadmap.
Park Place Technologies has been on quite some journey, as the company has grown from its core Third Party Maintenance focus to today’s data centre network optimisation specialist organisation. Ian Shearer, Managing Director, APAC & EMEA, Park Place Technologies, discusses recent developments at the company, which include several acquisitions, technical solution and professional services innovations.
Retrospect has been very busy in recent weeks, launching Retrospect Cloud Storage, Retrospect Backup 19 and Retrospect Virtual 2022. JG Heithcock, General Manager at Retrospect, talks us through these new storage solutions and the pain points they will help to address.
Richard Hoptroff, Founder and CTO (Chief Time Officer) of Hoptroff, discusses the importance of developing the accurate time solutions on which more and more digital applications rely. The company’s pedigree in the financial sector means it is well placed to meet this demand across many industry sectors, including IoT, aerospace, defence, media, autonomous vehicles and smart cities.

Expert Opinions

By Dr Sina Joneidy, senior lecturer in digital enterprise at Teesside University International Business School.
By Shai Haim, Radware’s 5G network security specialist.
Dr Nando de Freitas, a lead researcher at Google’s DeepMind, recently grabbed tech headlines with his claim that humanity is closer than ever to creating artificial general intelligence. Although hotly contested by many in the sector, this type of technology would have a profound impact on the business community, its operations and how it approaches customer interactions. Instead of training algorithms on existing data sets, super AI might be able to listen, read emotion and extract information in a way that mimics human understanding.
Under pressure from big merchants and watchful regulators, the two mega app stores Apple and Google made concessions last year that gave merchants monetisation options outside of their stores. For example, in June 2020, the European Commission opened an anti-trust investigation to “assess whether Apple's rules for app developers on the distribution of apps via the App Store violate EU competition rules.”