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The importance of delivering the Total Experience

John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends report, with customer experience and company culture, combining to provide the Total Experience, as the main priorities for the channel. The report also highlighted the importance of leadership, purpose, alliances, skills and sustainability, as John explains.

Q-Day - are you ready?

Paul Savill, Global Practice Leader for Network and Edge at Kyndryl. Spends his time helping major...

AI pacesetters likely to increase their business advantage in the near future

Rob Lay, Cisco, discusses the results from the third annual Cisco AI Readiness Index. A small but...

Metadata emerges as the cornerstone of cyber defence

Mark Jow, Gigamon Technical Evangelist, discusses the company’s recent report, “CISO Insights:...

Delivering digital transformation without the elephant sandwich

Matthew Irish, General Manager, Digital Services at Apogee Corporation, explains how and why many...

General disillusionment with GenAI - but (other) AI can help

Maxime Vermeir, Senior Director of AI Strategy at ABBYY, discusses the results from ABBYY’s State...

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent...

Collaboration, the thinking factory and digital transformation

Francisco Almada Lobo, Chief Executive Officer and Co-founder and Jeff Winter, Vice President,...

Critical Careers publication celebrates digital industry equality

Lizzy McDowell, Director of Marketing at Kao Data, discusses the launch of the company’s Critical...

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