NEWS

Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS

Strong returns from transformation - but only with the right data foundations

Enterprises are investing heavily in digital transformation, but new research suggests the financial returns depend on taking a more deliberate, Data-First approach.

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NEWS

Cequence Security reveals agent personas for enhanced AI agent management

Cequence Security has introduced Agent Personas to provide more granular control over AI agent access and actions within enterprise environments.

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NEWS

Financial threats amplify: rising concerns in the industry

Cybercrime in the financial sector has intensified, with AI posing new challenges. CrowdStrike report finds that asset theft reached record levels in 2025 due to advanced tactics.

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NEWS

Decoding the AI productivity paradox in software development

Harness report finds that AI coding tools are being widely adopted in software engineering, with productivity gains alongside emerging challenges in performance measurement and visibility.

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NEWS

Public sector's transition to agentic AI: challenges and opportunities

Public sector leaders globally are evaluating agentic AI for autonomous task completion as workforce pressures and data governance requirements shape adoption strategies.

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The majority (83%) of IT and business professionals in Europe believe employees in their...
AI adoption faces trust and data challenges despite rising investments, with only a quarter of...
The SoftwareONE Holding AG and RIB Software partnership is to accelerate bringing to market the...
Explore the impact of continuous, contextual identity verification in enhancing business metrics...
However, an independent research study commissioned by Ivalua reveals that poor data quality could...
ABB has announced the winners of its 2026 Startup Challenge, which focuses on AI-based solutions...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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