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Optimising the digital employee experience: Nexthink on the importance of proactive IT management

DW talks to Jon Cairns, Nexthink’s VP of Technical Services, focusing on the workplace changes brought about in response to the ongoing coronavirus pandemic. For some, it’s meant an acceleration of their existing digital transformation programmes; for others, it’s been a very rude awakening. When it comes to working towards a new, uncertain normal, proactive management of hybrid IT infrastructure and the digital employee experience are crucial.

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