Digitalisation World

AI's role in the evolving shared services sector

Published in AI Data Analytics Digital Business IT Management + Service Security + Compliance

AI is increasingly being integrated into shared services, with organisations exploring its potential to support automation, improve processes, and contribute to strategic outcomes beyond efficiency.

NEWS

WSO2's pivot towards the agentic enterprise with new CMO appointment

Published in AI Cloud + MS Digital Business IT Management + Service Networks + Telecoms

WSO2 unveils a fresh focus on supporting agentic enterprises, aiming to strengthen AI deployment under new marketing leadership.

NEWS

ServiceNow launches autonomous workforce and EmployeeWorks solutions

Published in AI Cloud + MS Data Analytics Digital Business IT Management + Service

ServiceNow introduces AI innovations, Autonomous Workforce and EmployeeWorks, aiming to enhance enterprise productivity and governance.

NEWS

Navigating the silent accelerator: shifting enterprise IT risk

Published in AI Cloud + MS Data Analytics Digital Business IT Management + Service

As automation expands, businesses face unforeseen internal risks within their IT landscapes, threatening digital transformation and operational resilience.

NEWS

Creative ITC expands U.S. presence with new Houston headquarters

Published in Cloud Digital Business Infrastructure + Hardware IT Management + Service Networks + Telecoms

Creative ITC has inaugurated its U.S. headquarters in Houston, enhancing its infrastructure services for architecture, engineering, and energy industries across North America.

NEWS

Forescout and Netskop: enhancing zero trust security for modern enterprises

Published in Data Analytics Digital Business IT Management + Service Security + Compliance Tech & Trends

Forescout and Netskope partner to provide integrated Zero Trust security solutions, focusing on compliance, risk management, and improved network visibility.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

AI's role in the evolving shared services sector

WSO2's pivot towards the agentic enterprise with new CMO appointment

ServiceNow launches autonomous workforce and EmployeeWorks solutions

Navigating the silent accelerator: shifting enterprise IT risk

Creative ITC expands U.S. presence with new Houston headquarters

Forescout and Netskop: enhancing zero trust security for modern enterprises

Calitii Achieves Elite Partner Status with ServiceNow

Park Place Technologies launches Entuity v20.0

Companies resolved employee IT issues 23% faster in 2021

Building bridges: The introduction of the Agent Ecosystem by MACH Alliance

Porsche Informatik selects Dynatrace to drive software innovation

Edith Harbaugh returns as CEO of LaunchDarkly

Latest Video

Stephane Zantain on Customer Engagement