VIDEO

Park Place Technologies expands its data centre expertise

Park Place Technologies has been on quite some journey, as the company has grown from its core Third Party Maintenance focus to today’s data centre network optimisation specialist organisation. Ian Shearer, Managing Director, APAC & EMEA, Park Place Technologies, discusses recent developments at the company, which include several acquisitions, technical solution and professional services innovations.

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NEWS

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up time lost to common IT queries.

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NEWS

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.

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NEWS

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work era.

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NEWS

Majority of CIOs want to replace current technology

Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside their traditional technology purview, such as business model transformation, corporate strategy, and sustainability.

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NEWS

Park Place Technologies launches Entuity v20.0

Upgraded on-prem solution features a streamlined user interface, server and storage management capabilities, and 90% noise reduction for customers.

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Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT Complete platform during its annual, global event, Connect IT 2020. On the heels of Kaseya’s momentous acquisition of Graphus come a lineup of key updates, further cementing the company’s dominance in the industry and its commitment to delivering a modern, comprehensive, workflow integrated, and cost-effective platform to serve all SMB IT needs.
OpenText Business Centre for SAP® digitises sales order processes to increase operational efficiency.
Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.
Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside their traditional technology purview, such as business model transformation, corporate strategy, and sustainability.
Virtual Instruments has introduced the next generation of VirtualWisdom, the industry’s most comprehensive hybrid infrastructure management and AIOps platform. By visualising the infrastructure in the context of the application, VirtualWisdom 6.0 enables organisations to proactively gain full control over the performance and availability of the applications across their modern hybrid data centres. In doing so, VirtualWisdom delivers improved control, greater business agility and reduced costs. Furthermore, it brings an end to the costly, unproductive and antiquated “IT war rooms” typically created to resolve critical application slowdowns and outages.
New Puppet product updates reaffirm the company’s vision for abstracting complexities and empowering users to invent, create and drive innovation across multi-cloud environments.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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