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IT Management + Service News Videos Expert Opinions

NEWS
Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.

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Delivering cloud business insights

Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.

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Spreadsheets still being used to track IT assets

Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes

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A better end user experience for network analytics

ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based geolocation and enhanced application path tracking.

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Network and application performance visibility to drive business innovation

Over 80% of C-Suite, business and IT decision makers believe that digital performance is critical...

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Database performance monitoring for the cloud

Before-and-after analysis and one-second root cause granularity for open-source and NoSQL...

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Ignition Technology strengthens XDR vision with Corelight distribution agreement

Industry leading network traffic analysis technology and services now available to Ignition...

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Hitachi Vantara to acquire Waterline Data

Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.

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Mitchells & Butlers serves better business results with Dynatrace

Software intelligence platform used to optimize pipeline conversion in real-time, increase bookings...

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Westcon to supply ExtremeCloud IQ

Global technology distributor will supply Extreme Networks’ cloud networking management solution...

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Dynatrace paves the way to the autonomous cloud with Keptn

Open source control plane simplifies IT’s journey to NoOps for cloud native environments.

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Futureproofing an HPC roadmap

The University of Siegen has chosen to significantly expand its Bright Computing software...

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SolarWinds introduces N-central 12.2

SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...

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NEWS
Snow Software acquires Embotics

Snow fortifies its ability to deliver complete technology intelligence with Embotics’...

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NEWS
Tacton goes digital with Sumo Logic

Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...

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Videos

AI drives edge infrastructure demand

Dame Dawn Childs, the new CEO of nLighten, shares her excitement at joining the team at nLighten at such a pivotal time for both the company and the broader digital infrastructure sector. She sees a major...

Preparing to take pole position on the AI grid

John Bradshaw, Director of Cloud Computing Technology and Strategy at Akamai EMEA, explains how, as enterprises scale AI, traditional cloud infrastructure is being tested in new ways. The solution? AI Grid:...

Reducing tool sprawl in IT operations with unified visibility and autonomous patching

Jon North, Area VP, Enterprise Architecture and Partner Enablement at NinjaOne, discusses how organisations are moving away from fragmented toolsets toward consolidated IT operations platforms. He explores the...

What to do when delivery volumes shrink and prices climb?

Oskar Lampe, Regional Director at BCS Consultancy, discusses how supply chain disruption, material shortages and rising costs are creating new challenges for data centre construction projects.

Expert Opinions

Data and open source - are you set up for success?

By Louis Hood, Director, Global Partnerships and Channels at Percona

The World Cup Will Be Won on the Pitch, But Kept Online in the Data Centre

By Michael Beagan, General Manager at TES Power

From Productivity Layer to Enterprise Infrastructure: The Systemic Impact of AI on Work

By Youssef Shehab, Head of Architecture at POWWR

Before MSPs Adopt AI, They Need a Thesis

By Adam Winston, Vice President of Endpoint Security & MDR, WatchGuard

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