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IT Management + Service News Videos Expert Opinions

NEWS
Freshworks unveils AI Agent to improve the customer and employee experience

Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users' tickets.

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NEWS
Report highlights the benefits of being an observability leader

Splunk has released The State of Observability 2024 report in collaboration with Enterprise Strategy Group (ESG).

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NEWS
Research uncovers root causes of AI and automation implementation delays

99.7% of organizations recognize AI's potential to overcome IT challenges and drive efficiency, but gap between interest and execution persists.

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NEWS
Qualys debuts Risk Operations Centre (ROC) in the Cloud

Qualys Enterprise TruRisk Management redefines cyber risk operations by unifying diverse security solutions for prioritisation and actionable remediation.

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NEWS
Opengear further simplifies IT management complexity

Opengear has introduced two new advanced offerings. These innovative solutions will simplify...

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NEWS
SolarWinds closes the market’s hybrid IT observability gap

The next generation of SolarWinds Observability delivers innovative and comprehensive full-stack...

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NEWS
Infoblox unifies NetOps, SecOps, and CloudOps

New suite is designed to break down silos and provide comprehensive visibility and security across...

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NEWS
ManageEngine rolls out Decision Intelligence Platform for enhanced IT operations

AI-powered platform offers contextual and actionable recommendations based on identified...

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NEWS
IT business-to-business market to hit a $6.7 trillion value in 2025

Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...

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NEWS
Unifying End-to-End Security and IT Operations

CrowdStrike has introduced new innovations that unify security and IT to stop breaches on the...

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NEWS
New Hitachi EverFlex transforms IT Operations

Hitachi Vantara’s advanced infrastructure-as-a-service (IaaS) portfolio redefines IT economics by...

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NEWS
ServiceNow releases its most comprehensive set of new AI innovations

Hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and...

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NEWS
Tanium introduces Tanium Automate

Organisations can now confidently create highly accurate automation for common IT operations and...

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NEWS
Gartner 2024 Hype Cycle for Emerging Technologies highlights developer productivity, total experience, AI and security

The 25 disruptive technologies to watch on the Gartner, Inc. Hype Cycle for Emerging Technologies,...

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NEWS
Calls for reskilling and upskilling as technology roles evolve

Leading technology and workforce development companies release comprehensive report, analyzing...

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Videos

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

Grid-to-chip approach helps improve data centre performance and sustainability

Nicolas Champagne, Global Market Manager of batteries and data centres at Arkema, highlights the importance of the raw materials and solutions designed to meet the challenges of high-power density, continuous...

Space-based data centres to complement terrestrial compute infrastructure

Andrew Batson, Global Head of Data Center Research at JLL, discussed what needs to happen for space-based data centers to scale, what milestones matter most, and how energy constraints are reshaping digital...

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

Expert Opinions

Before MSPs Adopt AI, They Need a Thesis

By Adam Winston, Vice President of Endpoint Security & MDR, WatchGuard

Responsible AI: Enabling Speed, Insight and Automation Without Losing Control

By Dan Middleton, Keepit VP, UK&I.

Deepfakes are changing cybercrime and creating a new challenge for channel partners

By Ricardo Arroyo, Principal Product Manager at WatchGuard

Unlocking the goldmine of conversational data

By Amitabh Misra, Chief Technology Officer, Sprinklr.

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