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Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot –...

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software applications needed to support changing IT environments.

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With...

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Chatbots can pose a serious security threat

Chatbots are quickly becoming the interface of choice for many organisations. In fact, a recent...

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NEWS
Self-service to outstrip data scientists

Organisations are embracing self-service analytics and business intelligence (BI) to bring...

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NEWS
Digital transformation hype is not reflected by reality

Major pan-European research project highlights the complexities faced by CIOs as they navigate the...

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The Tavistock and Portman NHS Trust lays foundations for digital transformation

The Tavistock and Portman NHS Foundation Trust is overhauling its digital operations and...

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October –...

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NEWS
Citizens want governments to prioritise personal, relevant experiences

Adobe and WPP’s government and public sector practice have released the results of a...

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NEWS
Digital disruptors do best!

New JDA and RSR survey compares disruptive and non-disruptive retailers, revealing surprising...

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NEWS
Business leaders adapt as Enterprise AI moves beyond experimentation

Artificial Intelligence is in widespread use across enterprises, driving tangible benefits...

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NEWS
Accenture & Oracle take West Midlands Police on a journey to Cloud

West Midlands Police’s Digital transformation project achieves a significant cloud milestone.

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NEWS
Arrow launches virtual classroom initiative

Arrow Electronics is launching Arrow Virtual Classroom in EMEA. Arrow’s Education Business...

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Videos

Aprovis at DCW Asia - Part 2

DCW Asia 2025 - Part 2 of 3

Work AI Institute delivering real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Why Proactive Cybersecurity Is Non-Negotiable for MSPs

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered, proactive security approach. He shares practical insights on MDR...

Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Expert Opinions

AI agents: The operational core for Europe’s next wave of startups

By Nico Gaviola, Vice President, Emerging Enterprises and Digital Natives, Databricks.

Memory is the missing piece for smarter AI agents

By Manvinder Singh, VP of Product Management for AI at Redis.

Turning compliance into opportunity

By Linda Kerr, director of marketing, managed services at WatchGuard Technologies.

Why software is the essential building block behind quantum computing’s huge potential

By Eric Paulsen, Field CTO, EMEA, Coder.

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