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Companion.energy announces new funding to enhance its services and expand its reach across Europe.
Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management...
New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...
Skill shortages are stifling innovation in IT, with firms focusing on talent acquisition and...
BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
Climb Channel Solutions enhances its cybersecurity portfolio through partnership expansion with...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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