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e2e-assure and A&O Corsaire have formed a partnership to support UK organisations with compliance...
An exploration into the rising use of unauthorised AI tools by employees, posing significant...
Organizations tackle the ERP Innovator’s Dilemma – ‘keeping the lights on’ budgets fall to...
SUSE partners with Amazon Web Services for the European Sovereign Cloud, aiming to address...
This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...
Canals has launched AI tools designed to support processes across wholesale distribution, including...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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