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Derive expands cybersecurity reach with new governance and operations modules

Derive transforms its platform, adding Governance and Operations modules to enhance cyber risk...

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

Less than half of digital initiatives are successful

On average, only 48% of digital initiatives meet or exceed business outcome targets, according to...

Bridging the AI expectations gap: how I&O leaders can align with business goals

Netskope's report highlights the communication gaps faced by I&O leaders in enhancing AI...

Strong momentum behind DataOps

90% of respondents in new 451 Research report say they will significantly increase investment in...

Park Place Technologies acquires Congruity360 assets

New assets will enhance Park Place's Professional Services globally and expand offerings for...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service