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The UK insurer NFU Mutual will migrate its systems to the Guidewire Cloud Platform and adopt...
Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland,...
Partnership to drive new opportunities for the UK channel, addressing the needs of enterprises to...
An escalating cybersecurity skills crisis demands a fundamental shift in organisational strategy,...
Elastic launches a solution to simplify AI agent development with context-driven capabilities,...
Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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