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Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...
A recent study by OneStream reveals scaling AI demands for CFOs amid investment growth and...
New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...
SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...
Introduces new and improved software-defined solutions support, AWS and Azure workload...
Latest edition of the World Quality Report highlights that quality assurance has steadily evolved...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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