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Sumo Logic integrates with ServiceNow Service Graph Connector and Security Incident Response

Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous...

NinjaOne enhances IT monitoring with integrated asset management solution

NinjaOne has launched an IT Asset Management feature designed to give IT teams greater visibility...

Edith Harbaugh returns as CEO of LaunchDarkly

Edith Harbaugh has rejoined LaunchDarkly as CEO, leading the company through AI-driven innovation...

Selector adds full-stack capabilities

Summer release offers insights into network health from devices and interfaces to infrastructure,...

Debenhams Group embraces AI to modernise retail operations

Debenhams Group introduces a new AI solution to streamline sales and stock management, enhancing...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service