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Green Gourmet partners with Emerge Digital to enhance technology infrastructure, supporting plans...
Multi-cloud support, including Amazon S3, Google Cloud, and Microsoft Azure, eliminates file share...
Lansweeper, provider of the IT asset management solution of the same name, has announced its new...
Businesses are increasingly adopting AI agents, yet hesitate to grant full autonomy due to concerns...
Company will extend universal cloud operating model to consistently run apps and data anywhere.
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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