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Cequence Security introduces the AI Gateway to bridge AI agents with enterprise applications,...
Gartner forecasts a 7.9% rise in IT spending in 2025 amid ongoing AI initiatives, despite an...
BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
AI could double the strain or solve it.
New enhancements include Venafi integration for better security controls.
Morpheus Data has introduced a series of enhancements which will help enterprise customers reduce...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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