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Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

Over half of outages are avoidable

LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...

Riverbed launches Alluvio IQ Unified Observability Service

New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...

ConnectWise unveils Network Monitoring and Management solution

ConnectWise brings core and advanced network monitoring and management capabilities to its...

Zscaler opens new european headquarters in London

Zscaler expands its footprint in EMEA with a new London headquarters, boosting its growth strategy...

Report highlights VSM value

The Value Stream Management Consortium has announced the full findings of its inaugural research...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service