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Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and...
Exploring the gap between AI adoption and data governance in organisations amid rising concerns...
Examining the adoption of agentic AI, focusing on trust and process orchestration in business...
Businesses are embracing AI despite data concerns, highlighting a need for strong infrastructure...
Managed services provider selects SolarWinds MSP for remote monitoring and support.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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