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Opens up a new dimension of monitoring for IoT environments.
BMC embeds GPT across AI-driven service and operations management portfolio.
CoreView releases Tenant Resilience and Management to strengthen security and governance of...
New coverage for Microsoft Azure and Google Cloud functions, in addition to existing coverage for...
The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...
The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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