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Enterprise adoption of AI is advancing, with multi-agent systems optimising workflows and enhancing...
Return trip to correct same issue on same device will receive one-month credit.
Global Information and Communications Technology services provider, Getronics, is establishing a...
Organizations tackle the ERP Innovator’s Dilemma – ‘keeping the lights on’ budgets fall to...
Accenture aims to expand its AI capabilities with the acquisition of UK's Faculty, an AI native...
Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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