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Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
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ANS appoints Ali Mustoe-Playfair as Director of Agentic Operations, with the aim of supporting...
The DCA teams up with the Carbon Trust to support sustainable digital infrastructure, aiming to...
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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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