Digitalisation World

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Over half of outages are avoidable

LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...

Dell Boomi underpins ENGIE’s journey to the connected business

Dell Boomi’s integration platform helping global energy company to become more agile in a rapidly...

Simplifying management at the edge

EcoStruxure IT Expert APl enables users to integrate remote monitoring capabilities into preferred...

UK government unveils cyber action plan to strengthen public sector security

The UK Government launches a £210 million Cyber Action Plan to enhance public service security and...

Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...

Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service