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ServiceNow to acquire AI pioneer Element AI

Element AI significantly enhances ServiceNow’s commitment to building the world’s most...

Aston Power and partners announce investment and collaboration in AI infrastructure power delivery

Aston Power partners with TDK and JLL to develop power delivery for AI infrastructure, addressing...

IT automation for private clouds

The Nutanix hyperconverged infrastructure (HCI) platform is integrated with the ServiceNow IT...

Derive expands cybersecurity reach with new governance and operations modules

Derive transforms its platform, adding Governance and Operations modules to enhance cyber risk...

Freshworks empowers Databricks

The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...

PagerDuty AIOps promises to transform modern operations

Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service