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NinjaOne Backup is gaining traction for its integrated IT management approach, offering backup...
New autonomous operating system brings real-time intelligence, guidance and action together in one...
Flashpoint introduces updates to its threat intelligence capabilities, including EASM,...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...
Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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