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ServiceNow’s planned acquisition of Armis aims to expand its market position and add capabilities...
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BMC AMI places machine learning, predictive analytics, domain expertise, and intelligent automation...
WSO2 unveils a fresh focus on supporting agentic enterprises, aiming to strengthen AI deployment...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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