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Monitoring and dispatch services focus on distributed IT

New service offers remote monitoring, troubleshooting, and on-site, next-business-day remediation,...

ServiceNow launches Now Assist

Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to...

AI success lies in strong knowledge foundations, iManage study reveals

iManage's latest report highlights the crucial role of knowledge maturity in effective AI...

Organisations struggle to meet application delivery requirements

Research reveals organisations are beefing up enterprise network and application modernisation...

Majority of CIOs want to replace current technology

Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside...

ServiceNow introduces ESG solution

Integrated environmental, social, and governance (ESG) solution combines the power of...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service