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Large enterprises express concern that AI may not deliver the resilience and business continuity...
s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...
With 88% of IT leaders re-evaluating cloud spending, on-premise infrastructure remains sticky as IT...
Skill shortages are stifling innovation in IT, with firms focusing on talent acquisition and...
Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...
Refining network monitoring vital in optimising performance but cost issues remain.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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