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IT Management + Service

NEWS

UK's small business leaders embrace AI for growth

A survey reveals that ambitious small business owners in the UK view AI as pivotal for their growth strategies.

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NEWS

TXP and Otera partner to deliver AI decision agents to UK mid-market

TXP has partnered with Otera to support the deployment of AI decision agents in UK mid-market organisations across multiple sectors.

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NEWS

Unlocking AI potential: the governance challenge for managed service providers

MSPs are encountering governance challenges as they expand AI services, with a growing focus on standardised approaches to data protection frameworks.

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BLOG

AI is pushing storage to the limit: helping customers get more from existing infrastructure

By Jimmy Tam, CEO of Peer Software.

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NEWS

Absolute Security integrates AI to tackle downtime

Absolute Security enhances its cyber resilience platform with AI integration to mitigate costly downtime and enhance operational continuity, aiming to strengthen organisations’ ability to maintain resilience and recover from disruptions more effectively.

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NEWS

ControlMonkey expands cloud configuration disaster recovery for improved resilience

ControlMonkey augments its platform to protect and restore observability configurations, safeguarding monitoring environments during outages.

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Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

Cloudera unveils private AI solutions for on-premise data centers

Cloudera's latest release brings private AI capabilities on-site, enhancing security and...

SolarWinds unveils enhancements to Channel Partner Program

SolarWinds updates Transform Partner Program, announces new tier qualifications and improved...

AI-Powered updates boost data governance and workflow efficiency

Alteryx introduces new features to Alteryx One, enhancing AI capabilities and data governance for...

Freshworks awarded IT service role at National Theatre

Move to cloud-based customer experience platform supports collaboration, conversational service and...

Colt highlights Enterprise Tech Trends for 2023

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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