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Westcon-Comstor has been certified as a workplace in 25 countries following positive employee...
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BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
JBS Foods, a premium global food company, has expanded its partnership with ManageEngine, a...
LogicMonitor is focusing on increased use of AI in IT operations to improve efficiency and support...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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