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Asset Performance Management: Into a new era of organisational memory

Jim Stuart, SVP Digital at Lloyd’s Register, outlines current and future challenges for asset owners and operators in the energy and marine industries and how technology will change the way knowledge is captured, stored and used across organisations for the better.

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VIDEO

Improving IT Service Management for Salling Group with a ServiceNow solution

Salling Group A/S (formerly Dansk Supermarked A/S) is Denmark's largest retailer, with a market share of 34.9%. Salling Group talks about how a new ITSM implementation based on the ServiceNow technology and Capgemini as an implementation partner has transformed the agility of the IT Service department.

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NEWS

Heficed launches world’s first self-service IP management platform

The world’s first self-service IP (Internet Protocol) management platform has launched, automating a time-consuming manual process saving companies and government organisations critical time and money when managing their complex IP portfolios.

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NEWS

Blackstar Solutions enhances customer retention with Highlight

Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the Highlight network and application monitoring service to further improve customer retention.

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NEWS

Getronics wins major global contract with Intersnack

Seven-year ICT services contract spans 23 countries and 10,000 staff.

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NEWS

Qualys releases Global IT Asset Inventory (AI) Cloud App

Qualys, Inc. has introduced its global IT Asset Inventory (AI) Cloud App, which provides Security and IT teams a single source of truth to analyze their complex and interconnected global IT environments, and collaborate on critical security remediation efforts.

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Correlated app, infrastructure and Internet performance visibility speeds problem isolation and...
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
The Danish electric utility distribution company Thy-Mors Energi Elnet has received great help from...
Next Generation AIOps capabilities powered by new algorithms add external data and events to drive...
Boost your data in three steps. By Benjamin Ross, Director, Delphix.
Organizations tackle the ERP Innovator’s Dilemma – ‘keeping the lights on’ budgets fall to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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