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Harnessing AI alignment: unlocking billions in workplace value

Better AI alignment could considerably enhance productivity and operational efficiency, unlocking...

JBS Foods expands partnership with ManageEngine

JBS Foods, a premium global food company, has expanded its partnership with ManageEngine, a...

Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service...

Payment system failures threaten billions in UK retail and hospitality revenue

A study reveals vulnerabilities in UK commerce, putting £1.7 billion in annual sales at risk due...

Rubrik launches Andes 5.0

Rubrik Andes 5.0 release introduces Oracle database instant recovery, NAS Direct Archive, and...

Delivering new levels of business agility and resilience

The Now Platform Paris release accelerates digital transformation, helping to connect teams,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service