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BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
Managed services provider selects SolarWinds MSP for remote monitoring and support.
New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year...
Skill shortages are stifling innovation in IT, with firms focusing on talent acquisition and...
Extensive, long-term framework agreement with eight-figure total volume.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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