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The new global Code of Professional Conduct sets ethical standards for cybersecurity practitioners...
British organisations are increasingly adopting AI agents but face challenges in orchestration and...
ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...
Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...
AI is reshaping the cyber threat landscape for SMBs, with N-able's report Cybersecurity in the Age...
The UK Government launches a £210 million Cyber Action Plan to enhance public service security and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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