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The new CIS Companion Guides provide security guidance for emerging AI environments, including LLMs...
s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...
Wipro and ServiceNow collaborate on AI-driven workflows for enterprise functions across IT, HR,...
Extreme Networks has introduced ExtremeCloud™ IQ, said to be the industry’s first end-to-end...
Nozomi Networks begins a new phase of growth following the acquisition, continuing its independent...
Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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