NEWS

ServiceNow to acquire AI pioneer Element AI

Element AI significantly enhances ServiceNow’s commitment to building the world’s most intelligent workflow platform, making work, work better for people.

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NEWS

92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

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NEWS

Log intelligence for IT operations

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

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VIDEO

Dealing with VDI downtime - Digitalisation World talks to Login VSI

Digitalisation World talks Virtual Desktop Infrastructure (VDI) and, in particular, the importance of measuring and monitoring VDI performance to help ensure maximum uptime, with Michael Kent, Chief Technology Officer at Login VSI.

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NEWS

Improving operational efficiency

Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

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NEWS

Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

Latest edition of the World Quality Report highlights that quality assurance has steadily evolved from an independent activity to a fully integrated function in organizations.

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Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
Survey highlights scale of frustrations with the pandemic customer experience.
The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their...
Refining network monitoring vital in optimising performance but cost issues remain.
New solutions expand the contextual data ingested into Dynatrace, further enhancing Artificial...
ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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