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Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Reimagining employee experience, Nexthink empowers organizations to proactively optimize business...
N-able introduces Shadow AI Visibility to monitor AI tool usage, enhancing organisational security...
Restore Technology enhances its UK footprint as demand for its device lifecycle services rises....
Peer Software has updated its Partner Programme with a focus on strategic alliances and resources...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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