NEWS

ServiceNow and Qualtrics combine to deliver next-generation experiences

Strategic partnership also creates new IT Management solutions to help IT teams deliver more effective digital experiences for employees.

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NEWS

How IT Managers can start to optimize their Office 365 environment

Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with the transition from traditional office environments to remote working.

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NEWS

Opengear expands OM2200 NetOps Console Server product line

The first NetOps console server with both Smart Out-of-Band management and advanced automation tools, featuring support for 10GbE network infrastructure as well as 24-port serial and 24-port 1GbE Ethernet.

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VIDEO

Value Stream Management – an emerging discipline

DW talks to Helen Beal, Chair of the newly-formed Value Stream Management Consortium – covering the aims and objectives of the organisation, alongside the benefits of VSM and its place in the overall IT ecosystem.

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NEWS

Hypercharging hybrid performance monitoring

New powerful cloud capabilities simplify complex IT environments to meet customers wherever they are on their cloud journey.

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Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...
Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...
Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance...
As distributed work models become the norm, businesses need to respond quickly and effectively to...
Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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