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Despite security concerns, organisations are advancing with AI deployment, underscoring governance...
Seven-year ICT services contract spans 23 countries and 10,000 staff.
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A sector analysis of the results from a major database monitoring survey has revealed how and why...
Three key trends in the sensor market from CES 2026: the rise of physical AI, renewed industrial...
Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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