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Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...

Sage X3 enhancements aim to increase business agility with AI

Sage introduces AI-driven updates to help mid-sized businesses improve decision-making, reduce...

AI holds more privileged access than human counterparts: research insights

An analysis of AI security in enterprises reveals concerning permission levels, impacting incident...

CloudM introduces CloudManager product for Microsoft

CloudM has announced that its CloudManager product is now available worldwide for Microsoft Office...

Phoenix achieves Pinnacle Partner status with VMware

Phoenix has been recognised as a VMware Pinnacle Partner, reflecting its ongoing collaboration and...

Gartner 2024 Hype Cycle for Emerging Technologies highlights developer productivity, total experience, AI and security

The 25 disruptive technologies to watch on the Gartner, Inc. Hype Cycle for Emerging Technologies,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service