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The evolving role of AI in finance for 2026

Aqilla's research highlights increasing confidence in AI's role in finance, as manual work...

Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...

SolarWinds makes APM more accessible

Tech pros benefit from the richness of a full-featured application performance management solution...

nVent expands training hubs across Europe and Australia

nVent opens new service and training centres in Sweden, Germany, Australia, and the UK to offer...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service