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ManageEngine has launched RMM Central, a new unified remote monitoring and management solution for...
Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...
AI is being used alongside existing DevOps practices, with reported impacts on testing processes...
Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.
Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
CloudCasa strengthens its data protection solution with new features for Red Hat OpenShift users,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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