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UK's journey from AI-curious to AI-native: embracing innovation with human oversight

The shift towards AI adoption in UK workplaces continues amid concerns over organisational...

Solgari expands partnership with Cognizant to enhance customer engagement

Solgari and Cognizant team up to streamline procurement and deployment of customer engagement...

Camunda pioneers new integrations with ServiceNow

Camunda's new ServiceNow integrations enhance orchestration of complex IT processes, offering...

ServiceNow announces a strategic collaboration agreement with AWS

ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.

The UK's IT skills shortage: A crisis and a call for innovation

The UK faces a severe IT skills shortage. Innovative solutions, like talent sharing, offer hope...

SYSPRO partners with Versori to revolutionize ERP integrations

SYSPRO partners with Versori to streamline ERP integrations, boost innovation, and enhance customer...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service