NEWS
Generative and agentic AI set to transform customer service

With less than half of consumers happy with the service they receive and only 16% of agents satisfied with their roles, AI-led transformation can unlock significant commercial potential; but customers still want a ‘human factor’.

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NEWS
Channel partners eye cloud growth but must upskill to seize opportunities

Survey of nearly 900 Westcon-Comstor partners across eight countries reveals a desire to develop cloud capabilities amid strong customer demand.

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NEWS
More than half of UK workers would leave their job due to overcomplicated IT systems

59% of UK employees in large businesses are feeling overwhelmed by workplace tech, with 65% of workers in the largest businesses wanting more simplified workplace technology.

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NEWS
ServiceNow to extend leading agentic AI to every employee

ServiceNow’s agentic AI and automation strengths plus Moveworks’ front‑end AI assistant and enterprise search technology to accelerate enterprise AI adoption and innovation.

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NEWS
Talent shortage concerns drive shift to skills-based strategies

Workday has released “The Global State of Skills”, revealing a pressing challenge for...

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NEWS
Significant growth opportunity for global MSPs with cybersecurity leading the way

Research highlights key disruptive trends including the buildout of true cyber resilience, as well...

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NEWS
Gartner identifies top trends in data and analytics for 2025

Gartner has identified the top data and analytics (D&A) trends for 2025 that are driving the...

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NEWS
Keepit report highlights importance of data governance in the age of AI and cyberthreats

Intelligent data governance: Guiding CISOs and CIOs towards cyber resilience through data...

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NEWS
IT professionals suffering from burnout

Almost three quarters (73%) of European IT professionals have experienced work-related stress or...

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NEWS
Businesses intrigued as to AI and sustainability link

More than one in two organisations acknowledge gap in understanding how digital technology can...

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NEWS
IT Trends Report highlights the rise of the IT generalist

78% of IT professionals report work stressors prevent them from upskilling; integrating AI and...

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NEWS
Manufacturers embracing AI, but data gaps remain

The Riverbed Global AI & Digital Experience Survey explores the trends, challenges, gaps and...

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NEWS
BNP Paribas opens technology refurbishment and remarketing centre in France

The new 3,500 square metre technology refurbishment and remarketing centre in Buchelay (Yvelines)...

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NEWS
OT/ICS cyber threats escalate

Dragos has released the Dragos 2025 OT/ICS Cybersecurity Report, our 8th Annual Year in Review, the...

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NEWS
Containerisation gains momentum

Nutanix study highlights how UK organisations are embracing cloud-native technologies while...

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Videos

Gina Archbold, Channel Business Manager at BlueSnap, provides an update on the company’s Partner Program - explaining how the BlueSnap global payment orchestration platform provides an integrated, single...
Francisco Almada Lobo, Chief Executive Officer and Co-founder and Jeff Winter, Vice President, Business Strategy, both at Critical Manufacturing, provide some great insights as to the themes covered at the...
Tom Glover discusses the findings of the company’s recent Q1 2025 EMEA Data Centre Report, which reveal potential challenges around tariffs and wider geopolitical tensions, power constraints and demand...
Steve Wilson, Chief AI and Product Officer at Exabeam, discusses the company’s recent report, From Hype to Help: How AI Is (Really) Transforming Cybersecurity in 2025, explaining that there’s no shortage...

Expert Opinions

By Asha Palmer, SVP of Compliance Solutions at Skillsoft.
By Sean Tilley, Senior Director Sales of EMEA at 11:11 Systems.