Digital Business News Videos Expert Opinions

Half of young tech workers have had negative industry experiences

Published in Digital Business

Businesses must prioritise fostering an inclusive company culture in order to improve the professional experiences of young tech workers from underrepresented groups, new research has found.

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BSH Home Appliances Group chooses Twilio

Published in Digital Business

BSH Home Appliances Group, the largest manufacturer of home appliances in Europe, will leverage Twilio Flex, a cloud-based contact centre, to revamp its entire digital infrastructure within their customer service organisation. Deloitte Consulting Spain is a consulting partner and advisor for this...

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HCLTech to supercharge New York Giants and New York Jets fan experiences

Published in Digital Business

$11.8 billion tech services company named the official digital transformation partner of MetLife Stadium, Jets and Giants.

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Customer frustration over chatbots as companies fail to test accessibility for vulnerable customers

Published in AI Digital Business

New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.

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Circular Computing launches Remanufacturing-as-a-Service

Sustainability focused tech disruptor launches ‘as-a-service’ model to tackle e-waste crisis...

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Decentralised IT comes under scrutiny

ManageEngine has published the findings of its latest research. It found that almost all...

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Modern business communications required to support hybrid work

Mitel has shared the findings of a business communications research survey conducted by analyst...

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Microsoft unveils new research and technology to bridge the disconnect between leaders and employees

Microsoft expands Microsoft Viva platform to connect employees to company culture, business goals...

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3 out of 4 of European businesses have invested in AI for CX

75% of business executives are using artificial intelligence for customer experience (AI for CX),...

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Skills gap threatens digital transformation

Competing priorities and skills shortages in IoT, AI/ML data science and robotics undermine...

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DX investment boosts employee wellbeing

Employees from organisations with high quality DEX report over 75% less downtime and are 30% less...

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Companies shift 'left and right' for quality, secure application code

The balance of deploying secure applications vs. time to market continues to be the biggest risk to...

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Responsible AI - a top management issue

While 84% of global executives believe responsible AI (RAI) should be on top management agendas,...

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Derby and Burton NHS choose BridgeHead to retire legacy applications

The Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its...

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CX work is becoming more flexible and specialised

A new report by MIT Technology Review Insights explores how global organisations are reassessing...

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Videos

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

Why Proactive Cybersecurity Is Non-Negotiable for MSPs

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered, proactive security approach. He shares practical insights on MDR...

Small Businesses at Risk from Cybersecurity Threats

Dor Eisner, Co-Founder and CEO of Guardz, shares insights from the latest Cybersecurity SMB Report. He discusses the evolving threat landscape, including the impact of AI and automation, and why smaller...

Aprovis at DCW Asia - Part 1

DCW Asia 2025 - Part 1 of 3

Expert Opinions

Who will win the AI race in 2026? CIOs who aren’t afraid

By Derek Thompson, Senior VP & GM, EMEA, Workato.

Why Liquid and Hybrid Cooling are Powering the AI Boom

By Alistair Barnes, Head of Mechanical Engineering at Colt Data Centre Services.

Why XLAs, not SLAs, will define the next era of connectivity

By Lorenzo Romano, CEO of GCX Managed Services

AI Ambition meets Sustainability: The new reality of the data centre sector

By Terry Storrar, managing director, Leaseweb UK.

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