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Life sciences lag behind with AI

Life science professionals highlight technology and healthcare as collaboration priorities for ensuring successful application of AI.

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NEWS
BBVA selects IPsoft to automate its customer support services

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia. 

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Majority of businesses missing sales and revenue as a result of inefficient marketing technology

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

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Failing to meet customer expectations

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve their online experience.

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NEWS
93 per cent of businesses cannot use analytics to predict individual customers’ needs

Lack of predictive analytics traps customers in vicious cycles based on their past selves.

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Databricks conquers AI dilemma with unified analytics

Despite the allure of artificial intelligence (AI), most enterprises are struggling to succeed with...

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UK enterprises have reached cloud tipping point, but people are greatest barrier to success

A new report from Skytap and 451 Research shows that despite appetite to modernise, 74...

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NetMotion delivers Operational Intelligence Platform for enterprise mobility

Comprehensive visibility across users, networks, applications and devices gives...

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Billon receives EUR 1 million funding from the Polish National Center for Research and Development

Billon, the technology company that has civilised blockchain, has been granted EUR 1 million...

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BMC delivers Cognitive Service Management

End-to-end multi-cloud SaaS offering reinvents traditional ITSM to support container-based...

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NEWS
Half of organisations set for major procurement and supply chain AI investment within two years

However, an independent research study commissioned by Ivalua reveals that poor data quality could...

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For resellers, time is running out

By Peter Olive, CEO, Vortex 6.

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AI is redefining connectivity

Artificial Intelligence (AI) is driving a paradigm shift in how nations prepare for the digital...

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Infosys extends Microsoft alliance

Infosys is expanding its relationship with Microsoft to accelerate the digital transformation of...

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KPMG and Google form digital alliance

New solutions combine Google Cloud’s security and artificial intelligence (AI) leadership with...

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Videos

AI drives edge infrastructure demand

Dame Dawn Childs, the new CEO of nLighten, shares her excitement at joining the team at nLighten at such a pivotal time for both the company and the broader digital infrastructure sector. She sees a major...

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

Grid-to-chip approach helps improve data centre performance and sustainability

Nicolas Champagne, Global Market Manager of batteries and data centres at Arkema, highlights the importance of the raw materials and solutions designed to meet the challenges of high-power density, continuous...

Expert Opinions

Responsible AI: Enabling Speed, Insight and Automation Without Losing Control

By Dan Middleton, Keepit VP, UK&I.

Why the UK data centre sector is at a turning point

By Adam Eaton, CEO of VIRTUS Data Centres.

Yael Poliavich and Support for Educational Initiatives

Yael Poliavich’s philanthropic activities, her contribution to educational initiatives through the Yael Foundation, and support for identity-centered learning programs for children worldwide.

Can the UK construction market deliver data centre ambitions?

By James Vaughan, Associate Director, BCS Consultancy.

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