NEWS
Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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NEWS
Shoppers want online control

2Checkout software and SaaS buying survey reveals today's shopper purchasing preferences

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NEWS
AI and related technologies could create around 90 million more jobs in China

Around 26% of existing jobs in China could be automated over the next 20 years, but this is projected to be more than offset by job creation of 38%, giving an estimated net gain of 12%.

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NEWS
Robot revolution promises 58 million extra jobs in next five years

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more current work tasks than humans, compared to 71% being performed by humans today.

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NEWS
Digital world demands direct connections

Digital transformation is accelerating for every company in every industry, everywhere around the...

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What's the new language of business? Hint, it's no longer accounting....

Forrn years, accounting has been dubbed the language of business.  Where rnhumans communicate...

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New study spotlights divide between businesses and consumers over definition of "good" customer experience

LogMeIn's 2018 AI Customer Experience Study shows average time to resolution is nearly 3X higher...

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Death of the high street 50% of all retail could move online by 2044

Thern advent of technology has turned the UK retail sector on its head rnproviding greater value,...

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AO.com reinforces digital resilience with ANS Group

Onlinern electrical retailer, AO.com, is future-proofing its IT operations with rncloud and managed...

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Capgemini launches ‘Capgemini Invent’, a new digital innovation, consulting and transformation global business line

Capgemini Invent combines market leading expertise in strategy, technology, data science and...

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Governments making slow digital progress

Digital business initiatives are high on governments’ agendas. However, governments’ ability...

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NEWS
Travel providers must bridge the personlisation gap

Reliance on legacy systems and siloed data has led...

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Balance needed between shoppers’ demands and privacy concerns

Global survey of 12,000 consumers reveals that personalization and convenience are universal...

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A healthy data opportunity

Healthtech disruptors SymphonyRM and Kyruus are more quickly delivering innovative patient...

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NEWS
CFOs play critical role in driving digital disruption

79% of UK CFOs agree that finance will continue to move from core finance skills to advanced...

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Videos

Tom Artinian, CEO and President of TiniFiber, shares the company’s vision and mission which centres on delivering ultra-rugged, high-speed fiber cabling, connectivity, tools, and solutions that enable...
In this video, we talk to FlaktGroup at the DCA's 10x10 2025.
Dame Dawn Childs, Chief Executive of Pure Data Centres, explains how the company’s belief that data centres can be the catalyst for urban regeneration, employment and positive environmental change is borne...
Omer Wilson, Chief Marketing Officer at Start Campus, discusses the findings of a recent study, conducted by Start Campus and Copenhagen Economics, which reveals that the Portuguese data centre sector could...

Expert Opinions

By Eric Herzog, CMO at Infinidat.
By David Trossell, Bridgework’s CEO and CTO.
Dr Richard Lewis from Prysmian highlights the vital importance of power infrastructure.
Artificial intelligence (AI) workloads are already transforming data centres, and at speed. From power and cooling to deployment timelines and security, the infrastructure beneath modern compute is being...