Global technology solutions provider Arrow Electronics, Inc. (NYSE: ARW) has enhanced its AI-infused ArrowSphere Cloud platform, allowing channel partners to create custom AI assistants that tap their own data, workflows, content, and vendor-specific data to deliver efficiency, cost reductions, and faster market entry.
“ArrowSphere’s augmented generative AI tools will mark a shift in how our channel partners are able interact with their customers,” said Eric Gourmelen, vice president and chief technology officer, global ArrowSphere Cloud and AI. “Channel partners can now use customised, persona-based AI assistants that work with their own data to deliver tailored information and solutions at an unprecedented speed.”
Arrow introduced ArrowSphere Assistant, powered by ArrowSphere AI, in March 2024. ArrowSphere Cloud users are employing the tool to address the most critical aspects of their cloud business, including FinOps, SecOps and sustainability. The recent enhancements to the ArrowSphere AI platform multiply its capabilities exponentially, which translates into tangible business benefits for channel partners to maximise their success.
ArrowSphere AI is now infused with hundreds of ready-to-use cases and prompts, designed to fast-track customisation and boost channel partner go-to-market strategies. AI assistants can be tailored to support the sales lifecycle, from marketing and sales enablement to business support and catalogues. It uses partner data sources and those of their vendors to enhance support for their end customers.
