Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Cloud unified communication offerings help enterprise optimise business impact.
Vodafone Germany has selected BroadSoft's UC-One to power its new cloud-based UC services....
British hosting firm delivers secure cloud platform for terror response .
Businesses from a wide-range of sectors turn to technology to optimise processes following global...
Service management and IT specialist rapidly adapts to changing customer requirements and reduces...
Study ranks countries’ cloud policies; Japan takes the top spot, UK places 9th behind United...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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