Digitalisation World

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Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...

InterSystems adds Adaptive Analytics

New partnership integrates AtScale’s leading Adaptive Analytics technology with InterSystems...

Transforming hybrid work

Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences...

Pega Process Ai delivers self-optimising process automation

New Pega Platform capability drives even greater process efficiency and effectiveness at enterprise...

Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...

Latest Video

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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