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Ivanti has launched its new fully enabled Partner Portal and Campaign Central. The Partner Portal is a personalized, role-based experience that provides automation of the partner life cycle and streamlines business processes. Campaign Central is a marketing platform that enhances partner marketing efforts by co-branding professionally packaged marketing campaigns at zero cost.
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Chapters now launched in Dubai and Warsaw; further chapters set to launch in Manchester, Barcelona, Berlin, Karachi, and Delhi.
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Nordea, the leading Nordic bank, has turned to virtual agents to improve customer enquiry resolution rates for the business, and increase client satisfaction. The virtual agents can resolve most customer-facing queries without the need for human intervention, allowing Nordea’s workforce to add value by focusing on highly skilled tasks. Nova, Nordea’s first line customer-facing virtual agent, averages over 220,000 conversations per month across the Nordics, purely for private banking...
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Dr. Stephan Thiel, Global Analytics Business Management Senior Director – GAMMA, Boston Consulting Group, discusses the importance of Responsible AI in today’s digital business world.
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Next-generation business application platforms will harness an optimal combination of AI tools to build a more nuanced and human-like understanding of a customer account or other scenario – and automatically link that knowledge to the given task. SER’s Dr John Bates explains
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Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.
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