NEWS
Leading CX strategies with thoughtfulness

Customer service has quickly become a key differentiator as a result of changing consumer behaviours during the pandemic. Personalisation from brands is in the spotlight and many organisations are adopting personalised customer experience (CX) strategies in order to deliver relevant messages to...

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NEWS
The trend to co-managed IT service delivery

The Covid-19 pandemic has triggered a shift in how enterprises manage their IT. By Bob Petrocelli, CTO, Datto.

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NEWS
End-user devices are no longer just an IT decision

By Nick Offin, Head of Sales, Marketing & Operations at Dynabook Northern Europe.

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NEWS
The best of both worlds: Making the most of your Hybrid IT strategy

Living through ‘unprecedented times’ is nothing new for organisations. Businesses have always...

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NEWS
Meeting digital transformation demand

As digitization accelerates, how can the industry increase support for IT and engineering...

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NEWS
Recovering from 2020: how digital transformation will be essential for sports in 2021

2020 was a difficult year for everyone, with a huge number of industries suffering thanks to the...

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NEWS
Automated, vetted functionality and the potential of the composable enterprise

In a lot of ways, the economy is like a road; businesses are the drivers and customers are the...

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NEWS
Extracting value from invention

Invention is the creation of technology; innovation is how you use that invention to extract value....

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NEWS
The difference between adaptability and agility

Here, Matt Parker, CEO of Babble, explains the inherent differences between adaptability and...

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Videos

Stephen Douglas, Head of Market Strategy at Spirent, discusses the company’s 5th annual 5G outlook report, which finds that 5G Standalone (SA) market is picking up significant speed, alongside similar...
David Williams, Acting Managing Director EMEA, Telstra International, and Kwee Chuan Yeo, Senior Editor, Asia, MIT Technology Review Insights, discuss the findings of a recent MITTR study focusing on AI. It...
Jamie Akhtar, Co-Founder and CEO at CyberSmart, discusses the importance of cybersecurity solutions developed specifically for the SME market and the benefits they can bring to both the Channel and end users...
Tal Barmeir, Co-founder & CEO Blinq.io, discusses her career in the IT industry, sharing some valuable insights when it comes to entrepreneurship and start-ups, alongside her belief that equality needs to be...

News

Study highlights the divide between AI leaders and AI laggards illustrating value of unified data approach,
Kyndryl to modernize and manage the mission-critical systems for Honda’s logistics operations with Kyndryl Bridge.
ManagementStudio says that the UK’s largest retail bank has migrated 14,000 desktops from Citrix to Microsoft Azure Virtual Desktop (AVD).
Xalient has launched MARTINA Predict 2.0, the latest iteration of its advanced AI Ops suite. This latest version introduces a pioneering cross-domain event correlation capability that not only enhances anomaly...