Expert Opinions | Digitalisation World

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

Deep observability and the AI security illusion: why more tools aren't delivering better protection

In this in-depth discussion, Mark Jow, EMEA Technical Advocate & Evangelist at Gigamon, and Sam Lambert, EMEA Channel Director at Gigamon, explore why 83% of breaches now involve AI despite increasing security...

News

UK tech professionals embrace AI to elevate learning

In the UK, seasoned tech professionals are weaving AI into their skillset, ensuring they keep pace with technological developments.

NinjaOne expands into Japan to enhance IT landscape

NinjaOne is broadening its global reach by entering the Japanese market, offering enhanced support and IT integration solutions.

Enhancing AI governance with BlueVoyant's new service

BlueVoyant's latest deployment service offers enterprises control over AI agents, enhancing security in a rapidly evolving digital landscape.

DE CIX expands to Stockholm with AI-ready Internet Exchange

DE CIX launches Internet Exchange in Stockholm, enhancing connectivity options across the Nordics for enterprises and cloud service providers.

AI Expert Opinions News Videos

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Videos

What happens when service desk support becomes AI-assisted in real time