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NEWS
Busy Santa Looks to Live Chat and Chatbots for Better Customer Service

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying that UK consumers are expected to spend £2.5bn online, Santa Claus is looking closely at the trends and planning ahead to ensure that he can meet customer demand during the December festive season....

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Four key considerations for enterprises starting their journey into machine learning

Machine learning is having a profound impact on many organisations. It is enabling functionality ranging from personal shopping recommendations to automated customer support through to financial fraud detection and compliance. Ninety per cent of CIOs using machine learning expect it to help them...

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NEWS
Overwhelmed by IoT?

Understanding its Limitless Possibilities and Implementing Technology to Support Legacy Systems. By Nick Offin, Head of Sales, Marketing and Operations, Toshiba Northern Europe.

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NEWS
The future of retail: personalised AI-driven customer ‘extra-periences’

The future of retail lies in customer-centric applications of smart technology, artificial intelligence (AI) and new, emerging technologies such as virtual and mixed reality, biometrics and omnichannel ecommerce experiences. By Anil Gandharve, VP and head of Retail, CPG and Manufacturing,...

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NEWS
From proof of concept to ROI: how business of all sizes can turn the promise of IoT into operational success

Research indicates IoT deployments are set to skyrocket over the next four years, growing 140% to...

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NEWS
Robotic Process Automation: The most common pitfalls of which to be aware

Imagine this. You come up with an exciting, new and innovative idea for your business and you’re...

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NEWS
Finding success in an automated world

The age of automation is upon us, with Artificial Intelligence (AI) transforming our personal and...

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NEWS
How to Ensure Your Chatbot Will Make and Not Break Your CX

With voice technology becoming more and more mainstream, an increasing number of businesses are...

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NEWS
AI - what's it all about?

By Matt Watts, Director of Technology and Strategy, NetApp.

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NEWS
Building security into legacy infrastructure

B y James Sinton, Head of Technology Services, IMS Evolve.

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Maintenance has to transform itself if manufacturers are to meet their Industry 4.0 goals

By Kevin Bull, Product Strategy Director, Columbus UK.

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IoT security – A barrier to deployment?

By Nick Sacke, Head of Product and IoT, Comms365.

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Videos

Building better batteries brings multiple benefits

Brian Zahnstecher, Nyobolt’s Chief Power Architect, explains how the company is transforming critical industries with unprecedented uptime using its unique fast charge technology. By leveraging new...

Super-grid transformers create closed distribution network at Wustermark Campus

Mike Golding, SVP of Construction at VIRTUS Data Centres, discusses the successful delivery and installation of two 185MVA super-grid transformers at its Wustermark Campus in Berlin/Brandenburg. From the 380kV...

Reducing tool sprawl in IT operations with unified visibility and autonomous patching

Jon North, Area VP, Enterprise Architecture and Partner Enablement at NinjaOne, discusses how organisations are moving away from fragmented toolsets toward consolidated IT operations platforms. He explores the...

AI drives edge infrastructure demand

Dame Dawn Childs, the new CEO of nLighten, shares her excitement at joining the team at nLighten at such a pivotal time for both the company and the broader digital infrastructure sector. She sees a major...

News

EUDCA's commitment to a sustainable digital future

Exploring the European Data Centre Association's unwavering dedication to climate-neutral data centres and the sustainable growth of Europe's digital infrastructure.

Enhancing AI governance with BlueVoyant's new service

BlueVoyant's latest deployment service offers enterprises control over AI agents, enhancing security in a rapidly evolving digital landscape.

Claroty enhances cyber-physical security with microsegmentation

Claroty partners with microsegmentation firms to enhance infrastructure protection and operational resilience in critical systems.

Enhancing emergency connectivity: Contrivian's Horizon Plus

Contrivian extends its reach with the Horizon Plus, enhancing connectivity for field teams, emergency responders, and remote operations.

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