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AI Expert Opinions News Videos

NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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NEWS
Applying IoT to customer service operations – how businesses can adopt a practical approach

By Alex Black, chief technology officer, Enghouse Interactive.

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NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier,...

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How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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The robots are ready – how can business leaders take the leap?

By Neil Murphy, Global VP at ABBYY.

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NEWS
Using a Value Stream approach to go beyond DevOps and Agile

Software application development is a profitable and high-growth industry, with the UK market...

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NEWS
The 5th Industrial Revolution: AI in the Enterprise

By Mohit Joshi, Infosys President.

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10 real-life applications of AI for your business

By Patrick Murray, Head of Data at Razor.

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NEWS
How much are you spending on outdated automation?

By Neil Kinson, Chief of Staff, Redwood Software.

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NEWS
Transformation requires a cultural change

For organisations to undergo successful digital transformation, a change in cultural mindset among...

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NEWS
Three reasons why machine learning and artificial intelligence projects fail - and how to avoid them

By Gaurav Bajaj, Vice President at Secondmind.

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Videos

Reducing tool sprawl in IT operations with unified visibility and autonomous patching

Jon North, Area VP, Enterprise Architecture and Partner Enablement at NinjaOne, discusses how organisations are moving away from fragmented toolsets toward consolidated IT operations platforms. He explores the...

Preparing to take pole position on the AI grid

John Bradshaw, Director of Cloud Computing Technology and Strategy at Akamai EMEA, explains how, as enterprises scale AI, traditional cloud infrastructure is being tested in new ways. The solution? AI Grid:...

Building better batteries brings multiple benefits

Brian Zahnstecher, Nyobolt’s Chief Power Architect, explains how the company is transforming critical industries with unprecedented uptime using its unique fast charge technology. By leveraging new...

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

News

ESET’s H1 2026 Threat Report: the evolution of cyber threats in an AI-driven landscape

ESET unveils key trends in cyber threats with AI’s rising influence, highlighting malware advancements and the adaptive nature of attackers.

Teleport's Platinum Award Win for Zero Trust Solution

Teleport has received the Platinum 2026 Pinnacle Award for Zero Trust Solution of the Year, recognising its Infrastructure Identity platform and zero trust technologies.

Enhancing emergency connectivity: Contrivian's Horizon Plus

Contrivian extends its reach with the Horizon Plus, enhancing connectivity for field teams, emergency responders, and remote operations.

Intruder launches Free Exposure Management Plan for SMBs

Intruder introduces a cost-free plan empowering small and mid-sized businesses with essential security tools, targeting threats typically faced by larger enterprises.

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