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AI Expert Opinions News Videos

NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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NEWS
Applying IoT to customer service operations – how businesses can adopt a practical approach

By Alex Black, chief technology officer, Enghouse Interactive.

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NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier,...

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NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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The robots are ready – how can business leaders take the leap?

By Neil Murphy, Global VP at ABBYY.

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NEWS
Using a Value Stream approach to go beyond DevOps and Agile

Software application development is a profitable and high-growth industry, with the UK market...

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NEWS
The 5th Industrial Revolution: AI in the Enterprise

By Mohit Joshi, Infosys President.

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10 real-life applications of AI for your business

By Patrick Murray, Head of Data at Razor.

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How much are you spending on outdated automation?

By Neil Kinson, Chief of Staff, Redwood Software.

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NEWS
Transformation requires a cultural change

For organisations to undergo successful digital transformation, a change in cultural mindset among...

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NEWS
Three reasons why machine learning and artificial intelligence projects fail - and how to avoid them

By Gaurav Bajaj, Vice President at Secondmind.

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Videos

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

Grid-to-chip approach helps improve data centre performance and sustainability

Nicolas Champagne, Global Market Manager of batteries and data centres at Arkema, highlights the importance of the raw materials and solutions designed to meet the challenges of high-power density, continuous...

Closing the visibility gap in modern MSP cybersecurity

Kristian Wright, Co-Founder and CEO at enhanced.io, discusses why MSPs must move beyond traditional endpoint security and embrace a unified approach across endpoint, network, cloud, identity, and IoT...

Hybrid world promises true PUE

Peter Griffiths, Founder and Chairman of Argyll Data Development, argues that the energy efficiency debate should move beyond making existing data centres marginally more efficient and focus instead on how AI...

News

DE CIX expands to Stockholm with AI-ready Internet Exchange

DE CIX launches Internet Exchange in Stockholm, enhancing connectivity options across the Nordics for enterprises and cloud service providers.

Claroty enhances cyber-physical security with microsegmentation

Claroty partners with microsegmentation firms to enhance infrastructure protection and operational resilience in critical systems.

Intruder launches Free Exposure Management Plan for SMBs

Intruder introduces a cost-free plan empowering small and mid-sized businesses with essential security tools, targeting threats typically faced by larger enterprises.

DigiCert launches Quantum Central for post-quantum cryptography readiness

DigiCert introduces a revolutionary tool to help organisations gear up for the quantum future with its Quantum Central solution.

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