NEWS

Freshworks awarded IT service role at National Theatre

Move to cloud-based customer experience platform supports collaboration, conversational service and better management insight.

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NEWS

Storm gets on board with Greenbyte Energy Cloud for data management

The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their operational wind farms of 100 MW all over Belgium and Ireland. Greenbyte Energy Cloud will enable Storm to monitor and manage their wind farms, and analyze their performance for future optimization.

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NEWS

Hitachi Vantara introduces Lumada Video Insights

Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable suite of applications that delivers operational safety and business intelligence using internet of things (IoT), video, artificial intelligence (AI) and analytics. Lumada Video Insights is an integral part of Hitachi Vantara’s DataOps strategy, which redefines data management for the AI era by seamlessly connecting data consumers with data creators to rapidly monetise customers’ data.

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NEWS

Kaseya ups the ante with Powered Services 2.0

The most complete framework of its kind in the industry; new “Done for You” sales and marketing collateral combined with out-of-the-box service delivery aims to help MSPs build $1 million business lines.

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NEWS

Dynatrace extends AI-powered software intelligence platform

With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and AI-powered answers from cloud to mainframe.

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More than half of IT pros are not using machine learning in their environment.
The world’s first self-service IP (Internet Protocol) management platform has launched,...
The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...
SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...
Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT...
Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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