Digitalisation World

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Spreadsheets still being used to track IT assets

Ivanti has released survey results highlighting the challenges faced by IT organisations when it...

Daimler opts for Software AG IT management solution

The German auto maker is driving its digital transformation with the help of Software AG.

Snowflake acquires Observe for AI-powered observability

Snowflake announce plans to acquire Observe, aiming to enhance their AI Data Cloud with...

Manchester Airports Group selects ServiceNow

Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...

AI in ITSM: current landscape and future challenges

Exploring the widespread yet challenging adoption of AI in ITSM, and the operational hurdles...

New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service