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Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

EMEA businesses rethinking legacy ERP

Organizations tackle the ERP Innovator’s Dilemma – ‘keeping the lights on’ budgets fall to...

Enterprise cloud complexity makes IT performance extremely difficult to manage

Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...

ServiceNow amplifies enterprise AI with Claude integration

ServiceNow integrates Anthropic’s Claude model into its AI platform to support productivity and...

Breaking the risk cycle: Mitigating software release challenges

New data highlights the challenges and opportunities in software release management, emphasising...

Enhancing vendor access: Leostream launches new Remote Access service

Leostream introduces a secure solution for external stakeholders, ensuring safe and efficient...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service