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Tata Consultancy Services has renewed its partnership with Marks & Spencer to support ongoing...
The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to...
The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...
Freshservice unified incident response management with AI-enhanced alerting enables any business to...
Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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