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Sage introduces AI-driven updates to help mid-sized businesses improve decision-making, reduce...
Accenture aims to expand its AI capabilities with the acquisition of UK's Faculty, an AI native...
The new global Code of Professional Conduct sets ethical standards for cybersecurity practitioners...
Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...
The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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