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Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT...
70 new tech jobs to be created over next two years.
New Relic’s service level management experience helps developers, operators and executives...
Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...
Platform brings transparency, order, and greater access to the latest technology innovations for...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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