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Tata Consultancy Services has renewed its partnership with Marks & Spencer to support ongoing...
Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and...
Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...
Bitdefender has launched GravityZone Extended Email Security, combining email and endpoint...
Large enterprises express concern that AI may not deliver the resilience and business continuity...
Thrive launches its new NDR service to bolster business cybersecurity, promising quicker threat...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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