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Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

Are high-power connectivity solutions the hidden backbone of digital infrastructure?

In an era dominated by AI and digital industries, high-power connectivity solutions are essential...

Indurex launches AI platform to unify industrial safety and cybersecurity

Indurex launches with a mission to unite process safety and cybersecurity, offering real-time...

Derive expands cybersecurity reach with new governance and operations modules

Derive transforms its platform, adding Governance and Operations modules to enhance cyber risk...

ConnectWise unveils Network Monitoring and Management solution

ConnectWise brings core and advanced network monitoring and management capabilities to its...

AWS accelerates AI innovation with $100M investment

AWS expands its Generative AI Innovation Center to usher in the future of agentic AI, enabling...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service