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International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...

92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers...

Driving enterprise efficiency through generative AI

Infosys teams up with AWS to enhance enterprise capabilities using generative AI, with a focus on...

Riverbed launches Alluvio IQ Unified Observability Service

New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...

AI security beyond the model: establishing guardrails

Exploring a framework for AI security and governance focusing on real-world efficacy and...

De Novo Solutions and the evolving digital transformation landscape

De Novo Solutions has been named an “Emerging Star” by Megabuyte, reflecting its recent...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service