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Leading global tire manufacturer and longtime JDA customer deploys JDA Sales & Operations Planning...
Matter, a cloud-automation and management platform for seamless enterprise deployments, has...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
AI-powered platform offers contextual and actionable recommendations based on identified...
New assets will enhance Park Place's Professional Services globally and expand offerings for...
The SaaS-based offering, available immediately, complements the company’s current IT Service...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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