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Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...
Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...
Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.
Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance...
Solgari and Cognizant team up to streamline procurement and deployment of customer engagement...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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