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UK CIOs face challenges in balancing AI adoption with governance, revealing fears about data...
ShareGate research highlights the challenges organisations face as AI adoption outpaces existing...
The National Geographic Society is collaborating with AWS to digitise and centralise its media...
ServiceNow has expanded its collaboration with OpenAI to integrate advanced AI capabilities into...
NinjaOne has launched an IT Asset Management feature designed to give IT teams greater visibility...
Capita is expanding its partnership with Multiverse to train 250 additional employees in AI skills,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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