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Snowflake announce plans to acquire Observe, aiming to enhance their AI Data Cloud with...
Extreme Network has ntroduced the Extreme 9000 series, featuring the Extreme 9920 intelligent...
Hyland has expanded its enterprise content management (ECM) portfolio with new updates aimed at...
Examining the adoption of agentic AI, focusing on trust and process orchestration in business...
New assets will enhance Park Place's Professional Services globally and expand offerings for...
Rackspace Technology partners with Dell Medical School to pioneer a distinguished healthcare IT...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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