Learn how the University of Kansas Health Systems transformed their ITSM to Cognitive Service management with BMC Helix.
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See how you can easily keep your cloud and on premises IT costs under control.
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Phil Alsop, Editor of Digitalisation World talks to Tim Wilkes, Marketing Director at Kohler Uninterruptible Power.
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Salling Group A/S (formerly Dansk Supermarked A/S) is Denmark's largest retailer, with a market share of 34.9%. Salling Group talks about how a new ITSM implementation based on the ServiceNow technology and Capgemini as an implementation partner has transformed the agility of the IT Service department.
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Phil Alsop, Editor of Digitalisation World asks Aad Dekkers, Scale Computing how hyperconverges are addressing the developing edge market? Scalability is the prime mover when it comes to hyperconverged technology bringing benefits to edge computing applications.
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Enterprise customers are not looking to buy artificial intelligence or machine learning technology, but are seeking management tools to simplify IT Operations and DevOps. Hence, we can measure the success of AI/ML-driven management technologies based on their ability to free up the 25% of development- and 50% of IT operations resources that are typically absorbed by the release process and by ongoing application and infrastructure operations.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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