VIDEO

TrueSight: BizOps for Capacity Management

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. This new BizOps model allows them to better service their internal clients – faster, more accurate recommendations that have built the trusted relationships needed for fast, efficient service.

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VIDEO

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Arun Kumar J, Regional Director - UK, ManageEngine, discusses the company’s recent IT at Work –...
Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent...
How do you balance ever-growing demands of digital consumers with the need to ensure that data...
Cerner has applied DevOps principles to their capacity management practice – and call it BizOps....
Digitalisation World talks Virtual Desktop Infrastructure (VDI) and, in particular, the importance...
William Hill shares how AI and machine learning play a massive role in self-healing and the...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more