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Levelling the playing field: Cisco 360 insights for smaller partners

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares trends and innovations shaping the future of the MSP ecosystem.

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From MSP to MIP: The Rise of Agentic AI in the channel

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building scalable IP.

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AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified platform strategy, the role of AI in security and automation, and how MSPs can guide SMBs safely into an AI-driven future.

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“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why standard cookie-cutter MSSP services often fall short for protecting critical enterprise systems and highlights the challenges and emerging risks of AI adoption.

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MSP Growth, SaaS Protection & Hyperscaler Independence

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks, as well as vendor independence from hyperscalers and resilient multi-copy data protection.

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MSPs stand at a once-in-a-generation crossroads

Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference, where the company unveiled its latest innovations and previewed its next generation cyber resilience and digital workforce platforms. Jim explains how these latest innovations provide enterprise-calibre protection at a much lower cost, supporting all types of applications and protecting multiple threat vectors and further strengthen Kaseya’s leadership as the only true end-to-end IT and security platform purpose-built to empower MSPs to achieve faster revenue growth, lower costs and expand margins.

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Some essential strategies to help optimise cybersecurity

Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report, with a rise in ransomware attacks the headline finding. Irvin explains that end users need to do more to implement effective cybersecurity strategies – with email security, security awareness solutions, immutable backup storage and increased and improved cybersecurity training among his key recommendations.

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Enterprise-grade cybersecurity, simplified for SMEs

Richard Jelbert, CEO of Cyberrock, discusses how, in today’s fast-changing digital landscape, businesses of all sizes face relentless cyber threats often without the dedicated resources or in-house expertise to keep up. Cyberrock bridges that gap with a smart, plug-in monitoring device and powerful cloud platform that delivers real-time visibility, AI-driven guidance, and seamless integrations for IT and MSP dashboards. The company’s intelligent AI agent not only detects vulnerabilities and provides instant alerts but also provides step-by-step advice to fix issues or escalate them to an MSP or corporate IT team.

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Axians and Nokia partner to deliver next-generation networking solutions

Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile network development in the EMEA region. The combined solutions are targeted to meet the growing demand for high-performing connectivity and digitalisation across industries. Axians and Nokia will now scale their joint efforts to support European organizations with resilient, high-performance networking solutions. The collaboration will focus on delivering next-generation connectivity, including optical transport, data centre networking, IP routing, private 5G, fixed network access, and secure communications technologies – with both AI and quantum computing driving the need for IT infrastructure innovation.

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Stronger together

Trustmarque, a leading technology services partner, and Ultima Business Solutions, a specialist in managed services and automation, have completed their merger. Simon Williams, CEO of the new group explains that, by combining Ultima’s automation and managed services strength with Trustmarque’s deep technical heritage and professional services expertise, the organisation is uniquely positioned to help its customers cut through that complexity to unlock tangible value today and in the future. IT leaders are telling us their estates have become more complex, and that creates real barriers to maximising innovation and growth. Responding to this demand requires partners remain attuned to these shifts and adapt with the right expertise.

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Rethinking MSP Partnerships: Paul Hettesheimer on Building True Support for Service Providers

Paul Hettesheimer, VP Enterprise Sales (US), Hexnode, discusses how many vendors still treat MSPs like resellers, but such a model doesn’t really work – hence, the importance of building a dedicated MSP program that supports how MSPs operate. Hexnode has taken this approach with its Unified Endpoint Management (UEM) for MSPs solution, recently enhanced with an XDR capability. Paul explains how Hexnode supports MSPs in delivering value to their customers as they address the complexities of cybersecurity and more general IT operations.

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Park Place Technologies launches 1st ever channel programme in Europe for Entuity Software™ solution

Ian Anderson, Senior Director, Partner Sales, EMEA at Park Place Technologies, outlines the thinking behind the launch and shares his excitement as to the growth opportunity which exists in this space. He explains that, while Entuity Software - available as an on-prem solution as well as cloud based - might be the best kept secret in the world of IT infrastructure monitoring and management, by adding Entuity to the Park Place services portfolio, partners have the opportunity to differentiate themselves in a crowded market, and grow their professional services capabilities as well as software licence revenue, supported by the Entuity technical team.

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Westcon-Comstor cuts carbon emissions, accelerates shift to renewables

Laura Mozden, Global Head of ESG at Westcon-Comstor, discusses the company’s recent Responsible Business Report, which reveals that it now sources 50% of electricity globally from renewables and that Scope 1 and 2 emissions – those that Westcon-Comstor owns or controls either directly or indirectly – fell by 8% and 29% respectively year-on-year, with a total reduction of 24% since FY22, meaning the company is nearly halfway to its 2030 target of a 50% reduction. Having joined Westcon-Comstor earlier this year, Laura outlines how her role will in the coming months at an organisation which prioritises an ESG focus – both as an individual organisation and a as a key influencer within the IT channel.

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A unified standard of cybersecurity excellence

Daniel Ciobanu, CEO & Co-Founder of CyberGlobal, explains how the cybersecurity industry has become overcrowded and fragmented, making it challenging to differentiate between top-tier providers and generic vendors. The lack of standardisation further adds to this issue, leaving businesses uncertain about the effectiveness of their cybersecurity measures. CyberGlobal was founded to address these challenges - with a vision to create a unified, high-quality cybersecurity brand with a global presence by establishing local offices in every country and maintaining consistent delivery standards.

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The 3 Rs define Netwrix’s channel expansion priorities

Stuart Robson-Frisby as Vice President, Worldwide Channel at Netwrix, outlines the company’s plans to scale its channel-first go-to-market strategy, with his appointment and that of Frank DeCicco as Head of Americas Channel a statement of intent. Stuart explains how Netwrix’s investment in its partner community, combined with its clear vision for identity-first security – delivered via its Netwrix 1Secure™ platform - creates a powerful opportunity for partners and end users alike.

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News

LINX records peak traffic during major sports events

LINX achieves new global traffic record across multiple regions, driven by live sports streaming.

Resilience amidst rising cyber threats: insights from DigiCert's Q4 RADAR Brief

DigiCert's Q4 2025 RADAR Brief underscores the continuous pressure on internet infrastructure from growing cyber threats and escalating online activity.

UK cyber professionals on edge: growing anxiety in IT roles

A recent survey uncovers the high stress levels experienced by UK IT and cyber professionals, highlighting the fear of job loss following a breach.

TELUS and RingCentral integrate AI capabilities into Business Connect

TELUS and RingCentral integrate AI features into Business Connect to support business communications and customer interactions.

Expert Opinions

What’s observability? And why should I care if I’ve got AI?

By Sammy Zoghlami, SVP EMEA at Nutanix.

Future-proofing data centres: The hidden power of adaptable infrastructure

Operational sustainability in the data centre industry is increasingly dependent on infrastructure that can evolve without disruption, such as cooling pipework systems that can be easily maintained or rerouted...

The battle between hyperscalers and mid-sized operators intensifies as AI demand grows

By Jon Healy, Regional Strategic Operations Officer at Salute.

Building digital resilience in telecoms

Andrew Winters, executive vice president- managed detection and response from Obrela discusses the telecoms industry’s distinctive cyber threat profile

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